Solution Architect(EPM)

2 weeks ago

Sydney, New South Wales, Australia insightsoftware Full time $90,000 - $120,000 per year

Overview: The Solutions Architect will play a critical role in the successful implementations of new customers to our Planning, Budget and Financial Consolidation platform. This role involves designing and implementing robust, scalable solutions, ensuring a smooth transition, and minimizing downtime. The Solutions Architect will work closely with customer stakeholders, senior executives, management, and internal cross-functional teams to ensure success of projects by achieving steady measurable progress toward defined goals while efficiently executing according to industry standards.

Key Responsibilities:

• Collaborate with stakeholders to understand and translate business requirements into technology solutions

• Define, design, implement and test EPM solutions for clients

• Ensure the successful execution of the implementation plan

• Provide technical leadership and guidance during the implementations

• Work closely with the development team to ensure the successful implementation of the EPM platform

• Conduct post-migration evaluations to ensure successful delivery and to identify areas for improvement

• Prepare, distribute, and present status reports

• Lead status and working meetings

• Communicate changes, risks, actions, issues, and decisions and implement action plans as required

• Hold teams accountable for their commitments and assist in removing project roadblocks

• Identify and champion process improvement opportunities

• Manage customer expectations for deliverables

• Champion ongoing process improvement initiatives and leverage organizational resources to improve efficiency

• Promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high levels of quality for the team

• Maintain project documentation and provide feedback for product documentation improvements

• Know and use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns

• Assist and participate in Scoping Requirements meetings.

• Assist with preparation of PS SOW's

• Maintain strict confidentiality

• Be mobile and travel to client locations as needed

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