Customer Banking Specialist Innisfail

6 hours ago

Innisfail Queensland, Australia Commonwealth Bank - Retail Banking Services Full time $40,000 - $60,000 per year

  • Thorough training program to kickstart your banking career

  • Access to extensive employee benefits & discounts

  • Be part of a collaborative and high-performing culture

Part Time permanent roster:

  • Monday - 11:30 - 4:30pm
  • Tuesday - 9:00 - 2:00pm
  • Wednesday - 9:00 - 2:00pm
  • Friday - 11:30 - 4:30pm

See yourself in our team

As the Customer Banking Specialist in our  Innisfail Branch you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice

  • Support customers with enquiries, maintenance on accounts and process applications for credit products

  • Complete Financial Health Checks to assess customers' financial needs and identify any changes

  • Educate and demonstrate of our in-branch technology and digital banking options to customers

  • Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

We're interested in hearing from people who have

  • Experience in delivering exceptional customer service ideally in financial services, retail or hospitality

  • Excellent communication skills & the ability to articulate financial terms in a clear way

  • The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do

  • Ability to work in retail environment that's busy and commercially driven

  • A genuine interest in building a career with CommBank

With us, you'll help customers make informed financial decisions to achieve their goals. If this role matches your experience and career goals, apply today

Aboriginal &/or Torres Strait Islander people encouraged to apply

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