Assessment Specialist

• We are looking for an Assessment Specialist who will be an integral member of the Clinical and Quality Operations Support team
• This is a 2–3-year maximum term contract
• Based in either Melbourne or Brisbane

The opportunity

The Assessment Specialist will work as an integral member of the Clinical and Quality Operations Support team to support accreditation and assessment readiness and compliance with the Aged Care Quality Standards across Homes and Services.

Join our passionate team who love what they do and can support you in building your career at our Regis Home.  Our continuity of carer model means you will have the time to build strong relationships through being the familiar face our residents rely upon.

At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want.

How you will make an impact as an Assessment Specialist

Key responsibilities include:

• Coordinating Regis' Accreditation Preparedness Review program, that is, internal reviews that are conducted prior to a Home entering its accreditation window to review compliance with the Aged Care Quality Standards and to support identification and rectification of risk
• Coordinating other audits and reviews that are required to support readiness and compliance with the Aged Care Quality Standards
• Ensuring Regis has a robust remediation framework in place for high risk and non-compliant homes/services
• Conducting reviews and audits
• Ensuring robust systems are in place across Homes and Services to support the successful organisation of assessment visits by the Aged Care Quality and Safety Commission (for example, assessor portal, appropriate documentation systems are in place etc.)
• Providing advice, coaching, education and training to support assessment readiness and compliance
• As Regis' subject matter expert, keeping abreast of emerging trends in relation to accreditation and assessment and ensuring Regis' systems remain proactive, agile and best practice

Success in this role will be built upon strong relationships with all stakeholders, including the Aged Care Quality and Safety Commission (ACQSC).

Make a real impact you can feel good about. There's something special about what we do at Regis. We know that real care isn't only about meeting needs, it's about truly knowing the people we look after.

What you will bring to the role

• Registered Nurse with current AHPRA registration (no conditions)
• At least 5 years senior leadership experience within the aged care setting
• Highly skilled expertise in the Aged Care Quality Standards
• Highly developed understanding of accreditation and assessment systems and processes within the Aged Care setting
• Proven ability to collect and analyse data, report on findings and develop recommendations for improvement
• Understanding of the legislative, regulatory and medico-legal related requirements applicable to aged care
• Proven success in project management with the ability to –
• develop, implement and evaluate strategies for achieving goals
• lead change in a complex environment
• manage competing priorities and respond to emerging needs
• build the capacity of others to embrace the principles of effective quality management
• Ability to provide staff education and training programs that promote organisational capability for best practice quality management
• Ability to be self-directed and maintain progress in multiple activities at the same time, having strong organisational and time management skills
• Strong analytical skills with ability to distil information and effectively communicate in writing and verbal to stakeholders to influence change
• Commitment to privacy and confidentiality at all times
• Demonstrated experience engaging, communicating and managing relationships with a diversity of stakeholders across a national organisation and within a matrix environment
• Advanced computer skills including programs in the Microsoft Office Suite environment

Benefits that support and reward you

• Enjoy a flexible working environment giving you better life balance and wellbeing
• Lots of opportunities to realise your potential in an organisation that invests in your personal development.
• Be supported to grow, learn, and explore new career pathways or specialisations across Australia
• Salary Sacrifice – Novated Lease (Maxxia)
• Enjoy a 12-week parental leave policy, supporting you and your family every step of the way
• Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
• An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis
• Plus, we have reward and recognition programs celebrating your hard work

Belonging at Regis Head Office

Sandgate, Brisbane - is a charming bayside suburb in Brisbane's north, known for its relaxed coastal lifestyle and strong community spirit. Just 30 minutes from Brisbane CBD, it offers stunning waterfront views, walking and cycling paths along the foreshore, and a vibrant café culture. With excellent public transport links, local schools, and plenty of green spaces, Sandgate combines convenience with a laid-back seaside atmosphere—making it a great place to work and unwind.

Camberwell, Melbourne - Located in the heart of Camberwell, our head office is surrounded by vibrant shopping precincts, leafy parklands, and excellent transport links. This modern and accessible location offers a professional yet welcoming environment, close to cafés, amenities, and key services—making it an ideal base for collaboration and innovation.

We are proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.

What our people love about working here

As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.

We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.

At Regis, real impact starts with you.

No matter your role, you can take pride in knowing you are making a real, lasting impact on people's lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #JoinRegis

To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.

Real stories from real people

Find out what makes Regis a place where careers thrive and connections matter.