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Integrated Service Response Worker

2 weeks ago

Toowoomba, Queensland, Australia Domestic Violence Action Centre Full time $60,000 - $90,000 per year
Drive Positive Impact in Domestic and Family Violence Prevention
About us

We are more than just a workplace—we are a mission-driven organisation committed to creating safer, more respectful communities we serve.

The Domestic Violence Action Centre is a not-for-profit organisation dedicated to supporting individuals and families impacted by domestic and family violence. Our mission is to empower and advocate for those experiencing abuse, and to work towards the prevention of domestic and family violence in our community. With over 30 years of experience, we are a trusted and respected provider of specialist support services.

At DVAC, we're not just hiring—we're inviting passionate professionals to join a mission. We're seeking individuals who want more than a job—who want to make a lasting impact. With rapid growth and exciting new opportunities, there's never been a better time to join our team.

About the role

Are you ready to make a real difference in the lives of individuals and families impacted by domestic and family violence? The Domestic Violence Action Centre is looking for a passionate, driven, and experienced professional to join our dedicated team. This is a powerful opportunity to be at the heart of meaningful change in your local community.

As an Integrated Service Response Worker (ISRW), you will play a vital role in developing strong partnerships and driving community-led initiatives with external stakeholders to enhance domestic, family, and sexual violence prevention efforts across the Greater Toowoomba region.

What you'll be doing
  • Lead and coordinate community awareness campaigns such as Domestic & Family Violence Prevention Month and 16 Days of Activism
  • Build and maintain strong stakeholder relationships with local services and community partner's
  • Develop and maintain accommodation/housing service delivery relationships and partnerships to improve outcomes for clients.
  • Deliver presentations and training to service providers and organisations on best practices for identifying and     responding to domestic and family violence
  • Organise and facilitate quarterly Practice Forums and monthly training sessions for DVAC staff
  • Assist in fundraising and donations coordination to support client services
  • Conduct focus groups and consultations to strengthen service responses
What Defines Our Ideal Candidate?
  • Passionate Advocate – You are deeply committed to addressing domestic, family, and sexual violence, fostering safety, respect, and hope in the community.
  • Social Justice Champion – You stand for equity, empowerment, and inclusion, ensuring that every individual's voice is heard and valued.
  • Adaptable & Resilient – You thrive in fast-paced environments, embracing challenges with flexibility, resilience,   and a solutions-focused mindset.
  • Team-Oriented and Inspiring – You bring energy, professionalism, and a can-do attitude to every interaction. You thrive in a collaborative environment, value shared success, and contribute to a positive and supportive team culture.
Qualifications, Skills & Requirements
  • Hold a relevant tertiary qualification or bring a minimum of two years' experience in a similar role, demonstrating the skills and insight needed to thrive in this position.
  • Experience working in the domestic and family violence sector
  • Strong community engagement and training facilitation skills
  • A deep understanding of feminist frameworks, trauma-informed practice and complex dynamics of domestic and family violence
  • Excellent public speaking and advocacy skills
  • Strong ability to manage multiple projects and competing priorities
  • Working with Children Check {Blue Card}
  • Driver's License
  • Excellent communication and interpersonal skills, with the ability to build rapport with clients
  • Committed to upholding the values and principles of the Domestic Violence Action Centre, ensuring your work reflects our mission to support and empower those affected by domestic and family violence.

All DVAC staff are required to undergo a National Police Check upon successful offer of position.

Why Join DVAC?

At DVAC, we believe in creating meaningful change—not just for the individuals and communities we serve, but for our team members as well.

At the Domestic Violence Action Centre, we are committed to supporting our employees' wellbeing and professional development. You'll have access to regular supervision, ongoing training opportunities, and a range of health and wellness initiatives. We offer a competitive salary, including salary packaging benefits, and the opportunity to make a meaningful difference in the lives of those affected by domestic and family violence.

Joining DVAC is not just a career move—it's a chance to be part of a collective effort to break the cycle of violence and create a better future.

How to Apply

If you are passionate about creating change and making a real impact in the community, we'd love to hear from you

Apply now with your resume and a cover letter outlining your suitability for the role.

For more information about DVAC and the work we do, visit