DevOps Support Analyst

1 hour ago

Sydney, New South Wales, Australia bae08eda-418a-4580-8d7d-f02ee1819874 Full time $80,000 - $120,000 per year

DevOps Application Support Engineer – Build the Future of Digital Banking

Join a digital engineering team on a mission to create one of Australia's leading digital banking experiences. Our platforms support customers every day, giving you a unique opportunity to innovate, automate, and solve meaningful problems with modern cloud technologies.

You'll work within a diverse, friendly, and empowered environment where everyone contributes ideas and helps shape what's next. We value experimentation, learning, and building solutions that make a real impact for both colleagues and customers.

The Role: DevOps Application Support Engineer

In this role, you'll sit at the intersection of engineering and operations. You'll take ownership of a suite of Java-based applications and their cloud-native platforms, ensuring performance, reliability, and smooth customer experiences at scale.

Your responsibilities include:

  • Monitoring, troubleshooting, and improving production systems using modern observability tools
  • Investigating logs and distributed systems to pinpoint and resolve issues
  • Working with cloud platforms and containerised environments to optimise deployments
  • Automating processes, improving runbooks, and contributing to CI/CD enhancements
  • Collaborating with engineering teams to uplift platform health and operational maturity
  • Participating in on-call rotations as part of a supportive team
  • Documenting insights, sharing knowledge, and continually improving processes

What You'll Bring

  • Experience supporting Java applications with strong debugging and problem-solving skills
  • Familiarity with cloud platforms (GCP preferred), containers, and monitoring tools like Sumo Logic or Dynatrace
  • Strong communication skills and the ability to collaborate effectively across teams
  • A proactive mindset focused on automation, reliability, and continuous improvement
  • A commitment to delivering excellent customer outcomes

Why You'll Love It 

If you're passionate about cloud technology, automation, reliability engineering, and solving real customer problems — and you want to help build the future of digital banking in Australia — we'd love to hear from you. Bring your ideas, curiosity, and drive to innovate, and help shape what comes next.

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