Optical Assistant
1 week ago
About the role
Join the dedicated team at Specsavers Northcote as an Optical Assistant. In this full-time role, you will be responsible for providing exceptional customer service and supporting the optometrists in delivering high-quality eye care to the local community. Based in Northcote, VIC 3070, this is an exciting opportunity to kickstart your career in the retail and consumer products industry.
Candidates must hold a valid work visa or have appropriate work rights to be employed in Australia.
What you'll be doing
- Providing friendly and knowledgeable assistance to customers, helping them select the right frames and lenses to meet their needs
- Booking and managing customer appointments, ensuring a smooth flow of patients throughout the day
- Maintaining a clean and organised store environment, ensuring all displays and product stock are well-presented
- Assisting the optometrists with pre-testing and preparation of patients for eye examinations
- Handling cash, card, and other payment transactions in a professional manner
- Applicants must be 18 years or older to handle financial transactions and work in this retail environment
- Contributing to the overall success of the store by actively participating in team meetings and training sessions
What we're looking for
- Strong customer service skills and the ability to provide a warm, friendly, and helpful experience for all customers
- Basic computer skills and the ability to learn new systems quickly
- Excellent attention to detail and the ability to work accurately and efficiently
- A passion for the retail and consumer products industry, with a keen interest in eye care and fashion
- A positive, enthusiastic, and team-oriented attitude
- Relevant experience in a customer service or retail role is preferred, but not essential
What we offer
At Specsavers, we are committed to providing a supportive and inclusive work environment that empowers our employees to grow and thrive. You'll enjoy competitive pay, opportunities for career advancement, and a range of employee benefits, including discounts on eyewear and eye care services. We also offer flexible work arrangements and a focus on work-life balance to help you achieve your personal and professional goals.
About us
Specsavers Northcote is part of the larger Specsavers group, a global leader in the optical industry. With a focus on delivering exceptional customer service and high-quality eye care, we are passionate about helping our customers see and look their best. Join our team and be a part of our continued success
Apply now to become an Optical Assistant at Specsavers Northcote.