Store Manager

About The Job
A Legacy of Excellence

Since 1854, Louis Vuitton has defined modern luxury through a commitment to craftsmanship, innovation, and timeless elegance. With a legacy rooted in Paris and a presence that spans the globe, Louis Vuitton continues to inspire and shape the world of fashion, design, and culture. Each Maison embodies the perfect balance of heritage and modernity, creating unforgettable experiences for our clients.

Your Opportunity

As Store Manager of Louis Vuitton Brisbane, you will lead one of the most prestigious luxury destinations in South Asia. Opened in 2023, our Brisbane store occupies the iconic former National Australia Bank building on Queen Street, a landmark that blends historical grandeur with contemporary design. Across three floors, the store unites French heritage with Australian artistry, featuring bespoke works by Indigenous artists such as Otis Hope Carey and Shaun Daniel Allen. This is an extraordinary opportunity to lead a team of over 30 talented professionals—including two Team Managers and a Clienteling Manager—and to deliver an unparalleled client experience in one of the most visually stunning stores in the region.

Job responsibilities

Business Leadership

• Define and execute a store-specific business strategy that drives commercial performance while reinforcing Louis Vuitton's iconic client experience.
• Lead initiatives to enhance client engagement, loyalty, and retention, building meaningful, long-term relationships.
• Analyse performance metrics to identify growth opportunities, optimising sales, merchandising, and operational effectiveness.
• Represent the Maison in the local community, strengthening the store's presence and brand image within Brisbane's thriving high street.

Team Development

• Inspire, coach, and mentor a high-performing team of over 30 staff, including two Team Managers and a Clienteling Manager.
• Foster a culture of collaboration, creativity, and continuous development, ensuring every team member embodies the Maison's values.
• Deliver ongoing performance management, feedback, and career development to nurture talent and support professional growth.

Operational Excellence

• Oversee daily operations to ensure flawless execution, exceptional client experiences, and adherence to brand standards.
• Optimise store layout, visual merchandising, and inventory management to maintain the highest levels of presentation and profitability.
• Champion omnichannel strategies, creating seamless experiences across all client touchpoints.

Profile

About You
You are an inspirational and experienced luxury retail leader, with a proven track record of managing large teams in prestigious retail environments. You bring commercial acumen, operational expertise, and a passion for creating exceptional client experiences.

You will bring:

• Demonstrated experience leading and developing high-performing teams within luxury retail.
• Strategic business thinking with strong financial and analytical skills.
• Exceptional client relationship management and communication skills.
• A passion for culture, design, and storytelling, with the ability to bring spaces and experiences to life.
• A collaborative, adaptable, and visionary leadership style.

Additional information

Brisbane, Queensland
Situated on the East Coast of Australia, Brisbane is the capital of Queensland with a population of 2.8 million people, making it the third-largest city in Australia. The positive attitude and creative confidence of the city makes Brisbane a genuine new-world city. Even though Brisbane is rapidly developing and forward-thinking, it maintains a youthful enthusiasm and has what is arguably the most vibrant and friendliest atmosphere of any east-coast capital city. With a tropical climate, a short drive to the Sunshine Coast (Noosa) and Gold Coast (Surfers Paradise), you are spoiled with miles of ocean beaches to create the ultimate experience in coastal living.

Our Culture

At Louis Vuitton, our people are the heart of our Maison. We foster an inclusive environment that celebrates creativity, diversity, and individuality, while encouraging growth and professional development. In Brisbane, this ethos is brought to life through the store's integration of local artistry and culture, offering clients a space that is as inspiring as it is luxurious.

Join Us

If you are ready to lead a world-class store, shape the client experience, and be part of a Maison that combines French heritage with Australian culture, we invite you to apply and make your mark at Louis Vuitton Brisbane, an iconic destination where art, heritage, and luxury meet.

Reference LVM30311