Senior Telecommunications Switchboard Night Operator

7 days ago

Melbourne, Victoria, Australia St Vincent's Health Australia Full time $58,442 - $80,000 per year
Job Description:
  • Excellent benefits including salary packaging
  • Fitzroy location
  • Challenging and rewarding work environment

About the Company

St Vincent's Hospital Melbourne (SVHM) is part of St Vincent's Health Australia and a leading teaching, research and tertiary health service which employs more than 6,500 staff across 18 sites throughout Melbourne. SVHM provides a diverse range of adult clinical services including acute medical and surgical services, sub-acute care, medical diagnostics, rehabilitation, allied health, mental health, palliative care, correctional health and community residential care. SVHM is one of Australia's leading Catholic not-for-profit healthcare providers.

About the Role

Switchboard Operators manage a nucleus of information for staff, patients, relatives and external agencies. St Vincent's Switchboard is located within the Inpatient Services Building at Fitzroy and operates 24 hours 7 days per week.

The classification for this position will be HS1 ($58,442 per annum pro rata)

 

Duties

  • Hospital Switchboard operations – Ensure Calls are answered in an appropriate manner and all callers are treated in a polite and courteous manner
  • Demonstrate high levels of communication skills appropriate to Switchboard  functions
  • Operation and management of Hospital Paging system
  • Receipt, management and coordination of all Emergency Codes
  • Provide accurate patient enquiry information

Selection Criteria

  • Experience in a health service environment
  • Demonstrated high level communication and organisational skills
  • Strong computer literacy
  • Sound typing skills
  • Experience in working in a switchboard setting

Benefits

  • Salary packaging
  • Employee Assistance Program
  • Staff Health Centre
  • Staff Car Park

Application

  • Please attach your resume and cover letter to your application.

At SVHM we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees and we encourage applications from Aboriginal and Torres Strait Islander Peoples. If you would like further information, contact our Indigenous Recruitment Coordinator through our careers page.

SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases (VPD) in healthcare settings. You are therefore required to comply with the SVHA Staff Health Screening Immunisation Policy, which, depending on the role you perform in the organisation will require you to undergo mandatory immunisations/vaccinations (including flu vaccinations).

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate conducted by The Victoria Police.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.

Closing Date:19 October :59pmReconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit or get in contact at

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct

  • Switchboard Operator

    2 weeks ago

    Melbourne, Victoria, Australia Austin Health Full time

    **Overview**:**Work type**:Part time**Salary**:$28 - $32**Grade**:Undefined**Occupation**: Administration/Secretarial**Location**: Melbourne**Reference**: 2342**_ Are you a current Austin Health employee? _**Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of...

  • Switchboard Operator

    1 week ago

    Melbourne, Victoria, Australia Milestone It Full time

    Immediate start- Close to public transport- Flexible working hoursMilestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Receptionist/Switchboard Operator to join a great team at a large hospital**Key Responsibilities include**:- Handling high volume inbound and outbound calls via...

  • Switchboard Operator

    7 days ago

    Melbourne, Victoria, Australia Alfred Health Full time $50,000 - $70,000 per year

    Alfred HealthAlfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health...

  • Switchboard Operator

    2 weeks ago

    Melbourne, Victoria, Australia Alfred Health Full time

    **Alfred Health**Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.- **Permanent - Part Time**:- ** Part Time 40rs/fortnight - (11:30am -...

  • Switchboard Operator/Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Austin Health Full time

    Make an impact supporting patients, their families and carers- Casual position- Austin Campus- Salary packaging + super (pro-rata for casual)Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and...

  • Switchboard Operator/Receptionist

    2 weeks ago

    Melbourne, Victoria, Australia Austin Health Full time

    Location: Melbourne | Northern MetropolitanJob type: CasualOrganisation: Austin Health**Salary**: Salary not specifiedOccupation: Administration/SecretarialReference: 51347- Make an impact supporting patients, their families and carers- Casual position- Austin Campus- Salary packaging + super (pro-rata for casual)Austin Health is the major provider of...

  • National Switchboard Operator

    2 weeks ago

    Melbourne, Victoria, Australia Sodexo Full time

    Our Global client is a highly regarded professional services firm based in Melbourne's CBD. As the National Switchboard Operator you will work with an existing team of Sodexo employees on the ground and contribute to the service level delivery provided by our Facilities team.This is a Monday to Friday role, hours of operation are across 8 am until 6 pm; we...

  • Medical Receptionist/Switchboard Operator

    2 weeks ago

    Melbourne, Victoria, Australia Milestone It Full time

    3-4 days/week- Immediate start- Large HospitalMilestone IT is currently working with this brilliant organization who right now has an exciting opportunity for an experienced Medical Receptionist/Switchboard Operator to join a great team.**Key Responsibilities include**:- Handling high volume inbound and outbound calls via digital call switchboard.- Answer,...

  • Switchboard Operator 1

    2 weeks ago

    Melbourne, Victoria, Australia Alfred Health Full time

    **Alfred Health**Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory, to inpatient and home and community-based services.- **Permanent - Full Time**:- ** Full Time 80rs/fortnight - (2:30pm - 11:00pm) +...

  • Senior Installation Technician Support

    2 weeks ago

    Melbourne, Victoria, Australia Comtech Telecommunications Corp. Full time

    Overview Job Title: Senior Installation Technician Support Department: Customer Support Revision Date: 8/27/25 Location: Australia Level: S3 Position Summary The senior support technician will be responsible for the installation and support of the NG911 Call Handling Equipment at customer locations across Australia. ...