Customer Banking Specialist

5 days ago

Eastern View Victoria, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.

See yourself in our team
As the Customer Banking Specialist in our Branch, you'll:

  • Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
  • Support customers with enquiries, maintenance on accounts and process applications for credit products
  • Complete Financial Health Checks to assess customers' financial needs and identify any changes
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
  • Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

We're Interested In Hearing From People Who Have

  • Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
  • Excellent communication skills & the ability to articulate financial terms in a clear way
  • The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
  • Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
  • A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

If this role matches your experience and career goals, apply today
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 12/09/2025

  • Customer Banking Specialist

    1 week ago

    Eastern View, Australia Commonwealth Bank Full time

    OverviewJoin to apply for the Customer Banking Specialist - Box Hill role at Commonwealth Bank2 days ago Be among the first 25 applicantsJoin to apply for the Customer Banking Specialist - Box Hill role at Commonwealth BankDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to...

  • Customer Banking Specialist

    1 week ago

    Eastern View, Australia Commonwealth Bank Full time

    OverviewJoin to apply for the Customer Banking Specialist - Box Hill role at Commonwealth Bank2 days ago Be among the first 25 applicantsJoin to apply for the Customer Banking Specialist - Box Hill role at Commonwealth BankDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to...

  • Banking Expert

    1 week ago

    Eastern View, Australia beBeeCustomerService Full time $90,000 - $120,000

    Customer service excellence is at the heart of this role. As a Customer Banking Specialist, you will be the public face of our banking services, delivering a seamless experience to customers in our branches.About the RoleWe are seeking a highly skilled and experienced professional to join our Retail Banking Services team. The successful candidate will have a...

  • Customer Banking Specialist

    5 days ago

    Murray-Sunset, Victoria, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (part time) - 20 hours per weekMonday9.15am - 1.15pmTuesday9.15am - 1.15pmWednesday9.15am - 1.15pmThursday9.15am - 1.15pmFriday9.15am - 1.15pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS)...

  • Customer Banking Specialist

    5 days ago

    Murray-Sunset, Victoria, Australia Commonwealth Bank Full time $80,000 - $120,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (part time) - 30 hours per weekMonday9.30am - 4.00pmTuesday9.30am - 4.00pmWednesday9.30am - 4.00pmThursday9.30am - 4.00pmFriday9.30am - 4.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS)...

  • Personal Banking Advocate

    2 days ago

    Eastern View, Australia beBeeCustomerService Full time $91,093 - $114,392

    Customer Experience AssociateWe are seeking an exceptional professional to deliver outstanding customer experiences in our Branch. As the face of our organization, you will be responsible for supporting customers with their overall banking needs.

  • Customer Banking Specialist Relief

    5 days ago

    Murray-Sunset, Victoria, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:Roster (Part time) - 15 hours per weekMonday10.00am - 3.00pmTuesday10.00am - 3.00pmFriday10.00am - 3.00pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to...

  • Professional Banker Role

    1 week ago

    Eastern View, Australia beBeeFinancial Full time $98,765 - $123,456

    Job Title:Customer Banking SpecialistJob Description:We are seeking an individual who will be the public face of our Retail Banking Services team, delivering a seamless banking experience to customers.The ideal candidate will possess excellent communication skills, be able to articulate financial terms clearly, and have a proven track record of delivering...

  • Key Account Manager

    5 days ago

    Eastern View, Australia beBeeCustomer Full time $95,000 - $130,000

    Customer Banking Role OverviewDeliver Exceptional Customer Experiences:As a key member of our retail banking services team, you will play a vital role in delivering a seamless banking experience to millions of customers. With a passion for making a positive impact on people's lives, you'll help customers achieve their financial goals by building strong...

  • Financial Solutions Expert

    1 week ago

    Eastern View, Australia beBeeRelationship Full time $90,000 - $120,000

    Job OverviewThis role is a vital part of our Retail Banking Services team, delivering a seamless banking experience to over 10 million customers. We have been serving local communities for over 100 years with market-leading products and services.We are looking for an experienced Credit Relationship Manager who can build strong relationships with our...