Payroll Operations Lead

Reference Number: 3700

Category: Management & Administration

Department: People & Culture

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Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.

About HR Shared Services

The HR Shared Services (HRSS) Department is part of the broader People and Culture Directorate. It is a well-regarded operations function, consisting of teams that provide accurate and efficient HR services across the organisation. With a focus on service excellence and customer-centricity, the HRSS teams work collaboratively together and with the broader People and Culture function to support employees and managers through the employee life cycle. HRSS includes payroll, salary packaging, HR services and HR systems.

About the role

As the Payroll Operations Lead, you will lead the day-to-day operations of a payroll team responsible for the processing of a payroll service within Austin Health. The role is currently responsible for running a fortnightly pay end to end and supervises a team of payroll professionals. This is a full time parental leave cover role with a monthly ADO.

A regular day will see you:

• Providing Payroll team members with coaching, guidance, and direction, monitoring workloads and delegating tasks as appropriate
• Assist and advise managers with payroll requirements and procedures as required
• Oversee the finalisation of the relevant pay run, ensuring all caution/error lists are checked
• Providing Austin Health employees and managers with support and accuracy in a timely manner for all related payroll duties and administration
• Solving complex payroll queries and operate effectively across all areas of payroll

About you

As the Payroll Operations Lead, you will be someone who has excellent communication skills, with a high level of initiative with the ability to prioritise business requirements.

To be successful in this role you'll bring with you:

• In-depth understanding of end –to-end payroll processing legislation through 10+ years of experience
• Knowledge and strong skills in the use of Success Factors and Kronos
• Highly developed interpersonal skills, leadership skills and team building ability

Our benefits

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
• Mentoring and career development opportunities.

Work with us

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

If you feel this role is right for you, we encourage your early application. Even if you don't meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.

All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Caterina De Battista, Payroll Manager at

Interested in finding out more about this opportunity? Read the position description for further details.

Application closing date: Monday 25 August 2025