Hotel Services

Acknowledgement of Country

Vacenti acknowledges the Traditional Owners of the land, waters, and sea of the area that we live and work on across Australia. We acknowledge the continuing connection to their culture and pay our respects to their Elders past and present.

The opportunity

Vacenti is seeking passionate and dedicated individuals to join our Hotel Services Team in Part-time roles as Catering Assistant, Housekeeping Assistant, and Laundry Assistant at our homes in Marebello - Victoria Point, Sylvan Woods - Birkdale and Sorrento - Cleveland, QLD.

Reporting to and working closely with the Head Chef, Housekeeping Team Leader, Laundry Team Leader, Group Housekeeping and Laundry Manager and/or Facility Manager, these roles are vital in delivering outstanding service and care to our residents by supporting their daily lifestyle and wellbeing needs.

Your main responsibilities will include:

Catering Assistant

• Carrying out basic food preparation, i.e., washing, peeling, dicing, cutting, grilling, roasting, and baking.
• Provide basic food & beverage service as required.
• Receiving deliveries from suppliers.
• Assist with the setup & pack up of catering events.
• Clearing waste & general cleaning including but not limited to crockery, cutlery, service utensils, kitchen surfaces according to hygiene standards.
• Ensure health and safety practices are followed.
• Operating machinery, such as mixers and blenders.
• Assist in the managing and organising of inventory, in the storeroom and fridge, or where directed.
• Ensuring Caterers and Chefs have the tools, food, and equipment they need.
• Perform reasonable ad-hoc duties as directed.

Housekeeping Assistant

• Ensure resident, and staff areas are clean and maintained to the Vacenti standard.
• Vacuuming, sweeping, mopping, dusting, polishing, wiping down surfaces, cleaning spills and other cleaning and clearing duties as directed.
• Cleaning and sanitising of toilets, showers/bathtubs, countertops, sinks, and other bathroom, and kitchen areas. Cleaning mirrors and glass surfaces.
• Waste collection and removal.
• Operate all cleaning machinery appropriately, and in a safe manner. Ensure health and safety practices are followed.
• Outside & project cleaning duties as required.
• Ensure resident and company assets are cared for and treated respectfully and maintained appropriately.
• Stripping beds and towels, changing sheets, cleaning draperies & blinds, tidying common areas and residents' rooms, and other domestic assistance, as required.
• Report all incidents, and any damage, deficits, or disturbances.
• Assist with the setup & pack up of events.
• Ensure all consumables and stock are used for the intended purpose only, used responsibility, and in line with Vacenti's and manufacturers instruction.
• Perform reasonable ad-hoc duties as directed.

Laundry Assistant

• Collection of personals, linens, towels, and other textiles from facilities.
• Washing / cleaning / treating, drying, hanging, folding, sorting of personals, linens, towels, and other textiles.
• Prepare & sort laundry items for pickup, and delivery.
• Operation of laundry machinery, using safe work practices.
• Maintain cleanliness of laundry facilities.
• Waste collection and removal.
• Actively avoid any damage to, or loss of resident's personal items.
• Report all incidents, and any damage, deficits, or disturbances.
• Ensure health and safety practices are followed.
• Maintain consumables and stock and ensure that use is in line with Vacenti's and manufacturers instruction.
• Perform reasonable ad-hoc duties as directed.

To be successful in this position you will need:

• Demonstrated knowledge and experience in catering and/or hospitality roles.
• Reasonable level of spoken and written English literacy skills.
• A personal philosophy of honesty and integrity, and practical approach that is compatible with the Vacenti values.
• A positive team-based attitude.
• Initiative and to be able to work independently.
• The ability to work in a busy environment and have good time management skills.
• Very high attention to detail with commitment to safe work practises.
• To be considered for this opportunity you must have the right to live and work in Australia. If you are successful, you will be required to obtain a national police clearance prior to commencement.

Equity, Diversity, and Inclusion

At Vacenti, we firmly believe in fostering an environment that embraces equity, diversity, and inclusion in all aspects of our operations. We recognise that the collective power of diverse perspectives, experiences, and backgrounds enriches Vacenti as an organisation, enhances our innovation, and promotes a culture of respect and understanding.

About Vacenti

Vacenti Aged Care has been proudly serving the elderly community since 1973, making us a trusted and experienced provider of aged care services. For nearly five decades, we have been dedicated to enhancing the lives of residents, offering a wide range of specialised care options, including residential and home care services. Our team of skilled and compassionate professionals are committed to ensuring that each resident receives personalised care, maintaining their dignity and independence throughout their journey with us.

At Vacenti Aged Care, we believe in making a positive impact in the community we serve. We take pride in fostering strong connections with the local community, creating an environment of belonging and support for all. Our corporate social responsibility initiatives focus on promoting equal opportunity for both residents and staff. We actively engage with disability services to ensure that our staff members with disabilities receive the necessary support by fostering an inclusive and empowering workplace. By valuing diversity and embracing inclusivity, we strive to create a compassionate and supportive society, making a positive difference in the lives of those we serve and the broader community we are part of.

What do we offer?

• Attractive salary package.
• Financial Wellbeing Programmes
• Access to career progression and professional development through our internal programs and external strategic alliances.
• Work-life balance.
• Our exclusive staff breakfast bar.
• A Robust EVP: Novated Lease (Salary Packaging on specific items), corporate health insurance, travel discounts, gym membership discounts, wide range of retail discounts and more.
• Awards and Recognition.
• Fun dynamic team environment.
• Employee wellness programme.
• Diverse workforce.
• Flexible working hours.
• A friendly, community-like culture of working for a family owned and operated business.

How to Apply

If you have been thinking about a new challenge or a career in the aged care sector, this is your opportunity to join our family. Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.