Business Analyst

Job Description
What's the role?
Business Analyst is a person and performs business analysis tasks primarily within the boundaries of a project and/or program but not limited to. These tasks can be performed from a diverse range of perspectives including Waterfall, Agile, Information Technology and/or business process management.

You will be working within the
Product and Pricing village for Everyday Banking
, to deliver transactional and savings product and pricing capabilities for both new and existing customers.

You are accountable for bridging the gap between the business & technology communities to support the delivery of tailored fit for purpose solutions that meet the needs of customer and the product vision. Leveraging the latest Transformation Delivery Standards (TDS) you will work in a squad using Agile methodologies to ensure the right outcomes are achieved efficiently whilst applying the right risk frameworks.

Responsibilities include but not limited to:

• Driving the achievement of Westpac's strategy by working with stakeholders as directed to elicit, analyse, communicate, validate and manage requirements for changes to systems, business processes, policies, information and data
• Managing requirements through the delivery lifecycle to meet business needs
• Providing recommendations for process redesign and improvements and business solutions, enabling changes to processes, policy and/or information
• Ensure that the requirement and design are defined correctly and align and support the delivery of needed value
• Assess performance of solutions in use by the enterprise and remove constraints preventing the full realisation of the value
• Define the solution approach and identify opportunities to improve the business
• Adhere to Group governance, methodologies, frameworks and processes to manage and mitigate risk
• Ensure all necessary project documents and deliverables are completed and retained as required

What do I need?

• 2-3 years of business process improvement/ re-engineering, data analysis, system functional and non-function analysis experience ( Business Analyst lead in business process improvement initiatives / Business Analyst team member in a major end-to-end business process re-engineering or business transformation initiative)
• Knowledge and experience in deposit products especially term deposit
• Westpac Live experience or User Interface (UI)/User Experience (UX)/API experience, and/or experience building an application e.g. Digital App or Banker Tools
• Knowledge and experience in tax reporting or customer statement
• Financial industry experience
• A strong understanding of technology and business systems strategically and operationally

Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the
"People with Disability and/or needing Accessibility Requirements"
page on our website .