Lead System Analyst

Company Description

About us:

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow.

Job Description

NCS Australia is seeking a highly skilled Lead System Analyst to join our team in Canberra. This role is ideal for an experienced professional with a strong background in systems analysis and technical advisory within complex ICT environments.

As a Lead System Analyst, you will be responsible for translating complex business requirements into effective technical solutions that align with system architecture. You will provide expert guidance on system design, implementation, and issue resolution, while ensuring clear communication between technical teams and stakeholders. Key responsibilities include authoring detailed user specifications, analysing production problems and test defects, and offering strategic advice on system functions, risks, and performance.

You will also mentor junior staff, contribute to cost estimations for proposed work, and participate in peer reviews to uphold quality standards. This role requires a proactive approach, strong analytical capabilities, and the ability to operate effectively in dynamic and fast-paced environments.

Qualifications

• Minimum 10 years' experience in a complex ICT environment, preferably with Model 204.
• Proven ability to provide high-level guidance and support on ICT changes and issues.
• Experience working within large organisations of significant scale and complexity.
• Strong analytical skills with the ability to translate business requirements and develop effective system solutions.
• Solid understanding of the software development lifecycle, including Agile and Waterfall methodologies.
• Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences.
• Demonstrated ability to liaise and negotiate with stakeholders to resolve issues and ensure timely project delivery.
• Comfortable working in fast-paced environments and engaging with senior executive staff.

Additional Information

Why join us:

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:

We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks