Food and Beverage Supervisor

2 weeks ago

Coolum Beach, Queensland, Australia Estancia Maria Full time $54,636 - $76,713 per year

About the Role

We're looking for a passionate and service-driven Food & Beverage Supervisor to join our team. In this role, you'll lead day-to-day front-of-house operations, ensure exceptional guest experiences, and support the smooth running of our wine-focused venue.

⸻

Key Responsibilities

  • Lead and support the front-of-house team during service, ensuring high standards of hospitality.

  • Oversee wine and beverage service — including correct pouring techniques, wine pairing advice, and product knowledge.

  • Train and mentor staff on service standards, menu knowledge, and responsible service of alcohol (RSA).

  • Manage daily operations including opening/closing procedures, staff breaks, and shift changes.

  • Ensure compliance with health, safety, and liquor licensing regulations.

  • Monitor stock levels and assist with ordering wine, beverages, and consumables.

  • Handle guest feedback with professionalism, turning potential issues into positive experiences.

  • Work closely with the management team to drive sales and enhance the guest experience.

⸻

Skills & Attributes

  • Previous experience in a supervisory or senior waitstaff role (hospitality/wine bar preferred).

  • Strong knowledge of wine service and food pairings.

  • Excellent communication and leadership skills.

  • Ability to stay calm under pressure and problem-solve on the spot.

  • Professional, well-presented, and guest-focused at all times.

⸻

Qualifications

  • Current RSA (Responsible Service of Alcohol) – Queensland.

  • Hospitality management or related qualification (preferred, not essential).

⸻

Perks

  • Work in a stylish wine bar with a curated wine list and seasonal menu.

  • Opportunities for wine education and professional development.

  • Supportive team culture with a focus on quality and guest experience.

Job Types: Full-time, Part-time

Pay: $54,636.07 – $76,513.73 per year

Expected hours: 38 per week

Work Authorisation:

  • Australia (Required)

Work Location: In person

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