Quality Assurance Technician

3 days ago

Melbourne, Victoria, Australia Forever New Clothing Full time $80,000 - $120,000 per year

FOREVER US

Step into the world of Forever New, where fashion knows no boundaries. As Australia's trailblazing brand in clothing and accessories, we're taking the globe by storm with over 350+ stores and a thriving online presence. Our community is a vibrant tapestry of style enthusiasts, visionary designers, creative thinkers, and trendsetters who have propelled us from Melbourne to the world stage. With an unwavering passion for fashion, we are dedicated to making it her moment.

YOUR DREAM OPPORTUNITY

We are looking for a dress specialist to join our Quality Team. Your role will be to ensure the quality, fit, and integrity of Forever New apparel is maintained through all stages of development and production through to delivery in stores.

Get excited to:

  • Oversee sample development to ensure garments are right the first-time and commercially aligned
  • Partner with buying, design, and our suppliers to ensure the quality is maintained to our Forever New standards as well as on time to our critical path.
  • Lead fit sessions, approve styles for bulk production, and ensure consistency of fit and finish
  • Develop, maintain, and communicate Forever New technical standards
  • Troubleshoot quality issues and advise on testing, care labelling, and aftercare requirements
  • Manage QA workflow to align with department priorities and critical path
  • Monitor faulty stock, returns, and warehouse QA performance, acting decisively to protect brand integrity

THE SKILLS & EXPERIENCE YOU OFFER US

  • Qualification in fashion QA/garment technology and/or extensive experience in a related industry
  • 5+ years' experience in a QA Technician role within women's fashion retail or manufacturing
  • Advanced technical knowledge of garment construction, pattern making, grading, and critical path management
  • Strong understanding of industry quality standards, testing, and labelling requirements
  • Highly skilled in Microsoft Office and QA-related software
  • Demonstrable experience of supplier management and stakeholder communication

BEHAVIOURS & ATTRIBUTES

  • Results-driven with strong problem-solving skills
  • Calm, professional, and resilient under pressure
  • Passionate about fashion and enthusiastic about the Forever New brand
  • A strong work ethic with accountability and integrity
  • A collaborative, "big picture" mindset with a can-do attitude
  • Creative and resourceful, with a drive to continuously improve processes and outcomes

OUR VALUES

Whether we're designing our latest fashion collection, collaborating as a team, or delivering quality garments to our customers, these values are engrained in our DNA:

  • Think Customer
  • Respect for All
  • Keep it Simple
  • Take Responsibility
  • Act with Pace

Join Forever New and make your mark on a global brand where your technical expertise, leadership, and passion for quality will shape the fashion experiences of our customers worldwide.

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