Club Concierge

At FIT, we're redefining what a health club can be. More than fitness, we deliver luxury health and wellness experiences that set a new benchmark in Australia.

As Concierge, you'll be the first and last impression for our members and guests — the heartbeat of the club. Your role is to deliver world-class, personalised service that makes every interaction seamless, memorable, and inspiring.

This isn't a standard front-of-house position. It's about creating exceptional experiences: welcoming members, guiding their wellness journey, coordinating bookings, and ensuring every detail reflects the premium standards FIT is known for.

What you'll do:

Create lasting first and last impressions with warmth and professionalism.

Guide members and guests through personalised recommendations in fitness, wellness, and recovery.

Seamlessly coordinate bookings, memberships, and transactions.

Act as the central link between members, trainers, and management.

Maintain the ambience, presentation, and energy of a world-class facility.

What we're looking for:

2+ years' experience in luxury hospitality, concierge, or wellness reception.

Exceptional people skills — professional, empathetic, and attentive.

Sales and service acumen with the ability to convert enquiries into lasting relationships.

Tech-savvy, detail-oriented, and calm under pressure.

Impeccable grooming and presentation that reflects our luxury brand.

Join Sydney's most exciting health club. At FIT, you'll help redefine luxury in health and wellness and create amazing fitness experiences.