Full Time Coach

2 days ago


Rockhampton, Queensland, Australia ETS Compound Full time $60,000 - $80,000 per year

Member Relations Coach – ETS Compound

About the Role

As a Member Relations Coach at ETS Compound, you'll be the face and heartbeat of our member experience. You'll help members feel supported, motivated, and part of something bigger — while driving engagement, retention, and community growth. This role blends customer service, fitness coaching, and operational excellence in a fast-paced, high-energy environment.

What You'll Do

  • Deliver an exceptional member experience from first contact to long-term success
  • Run onboarding sessions, consultations, and group fitness classes
  • Manage memberships, handle inquiries, and support daily club operations
  • Drive sales through tours, sign-ups, and community engagement
  • Support marketing initiatives, challenges, and club events

About You

  • Cert III & IV in Fitness (required) + First Aid & CPR
  • First Aid and CPR certifications
  • Confident with POS, EFTPOS, and membership management systems
  • Positive, energetic, and passionate about helping people achieve results
  • Organised, adaptable, and proactive — you make things happen
  • Bonus: PT or Group Fitness experience, strong knowledge of movement, nutrition & supplements

Why Join ETS Compound?

You'll be part of a high-performance team with a strong culture, clear growth pathways, and a shared mission: to help people become their best selves.


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