Group Promotions

2 weeks ago

Mount Pritchard, New South Wales, Australia Smart Talent Collective Full time $60,000 - $90,000 per year

More than a club – a community. Your next career move starts here.

Why Mounties?

Be part of a workplace that values people, performance, and community. Enjoy:

  • Onsite parking and discounted fitness membership (gym + pool access)

  • Reward & recognition programs to celebrate your success

  • Discounted swimming lessons for your children

  • Meal card & discounted meals across venues

  • Corporate discounts on private health cover

  • Access to Employee Assistance Program

  • Exclusive employee discounts at Mounties Resorts, beauty salons, allied health services, and mobility/independent living aids

  • Training & development opportunities to grow your career

The Club

Mounties Group is guided by the values of Family, Honesty, Care, Innovation, Fun, and Loyalty. As a Mutual organisation, Mounties Group is owned by its members and exists to improve their lives.

With more than 280,000 members, Mounties Group provides services across a diverse range of industry sectors, including Health & Fitness, Retail, Medical, Hospitality, Homecare, and Allied Health.

The Group employs over 1,000 people and continues to experience rapid growth, particularly within the Health and Wellbeing sector. Head Office is based in Mount Pritchard and supports businesses across New South Wales, Queensland, Victoria, and the Australian Capital Territory.

The Role

This role is responsible for leveraging advantages in customer experience, promotions and loyalty across Mounties Group, delivering an exceptional end-to-end experience for members.

As the Promotions and Loyalty coordinator, this role will take the lead in designing, implementing and managing activity that keeps members engaged and valued.  They'll also develop and execute gaming and venue promotions, ensuring they deliver strong results.

  • Plan and run promotions, loyalty programs, and member engagement activities

  • Create gaming and venue promotions that engage members and drive results

  • Review campaign performance and make improvements

  • Work with other teams to deliver smooth, impactful promotions

  • Supervise promotional hosts to ensure campaigns run on time and on budget

Non-Negotiables

  • RSA & RCG

  • Minimum 2 years' experience in a similar role

  • Strong customer-focused mindset and passion for creating engaging experiences

  • Understanding of loyalty programs and their impact on member experience

  • Confident using technology and marketing tools

Nice to Have (Still apply if you don't have these)

  • Working experience in a Hospitality Venue

  • Experience using (Redeem X, Aristocrat or Meltwater)

GROUP WINNER OF:

  • Western Sydney Business Awards – Employer of Choice 2020

  • Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020

  • Clubs NSW – Clubs and Community Award for Emergency Services 2023

Recruitment Process: 

This role is managed by Chloe Newman from Smart Talent, who will personally contact shortlisted candidates for next steps.

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