National Training Manager

Certis Security Australia is one of the country's leading security service providers, with a workforce of over 3,000 employees nationwide. We deliver industry-leading security solutions, combining state-of-the-art technology with highly skilled personnel to ensure the highest standards of protection. As part of the Singapore-headquartered Certis Group, we provide integrated security solutions encompassing operations technology, aviation security, frontline protection, and concierge services to clients worldwide.

Position Purpose
Are you ready to shape the future of security training across Australia's most critical sectors? Certis Security Australia is seeking a dynamic National Training Manager to drive capability, compliance, and accreditation for our regulated workforce in aviation, maritime, and critical infrastructure environments.

About The Role
As National Training Manager, you'll be hands-on in building and accrediting our workforce, collaborating with government regulators, industry bodies, and site-based teams. You'll ensure our training programs and accreditation pathways are fully aligned with the Screener Accreditation Scheme and the regulatory frameworks governing aviation, maritime, and critical infrastructure security.

You'll lead the design, delivery, and continuous improvement of training programs, integrating modern learning methodologies and digital tools to enhance operational readiness and compliance. Acting as a strategic partner to operational leaders, you'll translate regulatory expectations into practical, performance-based learning outcomes—ensuring Certis maintains a future-ready, accredited workforce.

Key Responsibilities

• Develop and implement national training strategies aligned with business objectives and Australian Government compliance requirements.
• Lead the design, delivery, and evaluation of training programs for Aviation, Air Cargo, Maritime, and Critical Infrastructure teams.
• Collaborate with regulatory bodies (eg. Department of Home Affairs, CISC) and internal stakeholders to ensure compliance and operational excellence.
• Oversee national training teams and drive innovation in training delivery, including digital, technology-based and blended learning solutions.
• Establish best-practice systems testing and audit programs to proactively identify non-compliance and improvement opportunities.
• Foster a culture of continuous learning, coaching, and professional development.
• Maintain accurate electronic training records and reporting, ensuring all training and accreditation meets regulatory and client standards.

About You

• Proven experience designing and delivering large-scale training programs, ideally in aviation, maritime, or critical infrastructure.
• Experience in or appreciation of ICAO requirements as they relate to screener reform and Australia's commitment to reaching these.
• Experience working in accordance with or within either State/Territory or Nationally regulated environments.
• Expertise in adult learning principles, instructional design, and compliance training.
• Strong leadership, stakeholder engagement, and communication skills.
• Advanced organizational and project management abilities.
• Experience with e-learning platforms and blended learning approaches.
• Relevant qualifications in Training & Assessment (e.g., TAE40116 or equivalent) highly regarded.
• Driven, collaborative, and passionate about developing others.
• Digitally competent, with a track record of implementing innovative solutions with speed and accuracy.

Benefits & Culture

• Highly competitive salary.
• Flexible work options under a Hybrid Working Model.
• Employee discount program with savings at over 400 retailers Australia-wide.
• Well-being program supporting mental, physical, and financial health.
• Employee Assistance Program (EAP) for employees and their families.
• Inclusive and diverse work environment built on RESPECT.
• Career progression and learning & development opportunities, including access to executive leadership and overseas projects.
• Annual Employee Engagement Survey and action planning for continuous improvement.

Our Values

• Safety & Well-being – Prioritizing a strong safety culture for employees and clients.
• Excellence & Innovation – Utilizing advanced technology and best practices.
• Integrity & Professionalism – Operating with trust, accountability, and ethical standards.
• Inclusivity & Growth – Fostering a diverse and supportive work environment.

Diversity Statement
Within Certis Australia, we believe our strength lies in the diversity of our people. We offer an inclusive culture where you can be your authentic self, contribute your unique perspective and grow with equal opportunities for advancement. Our commitment to a Safer, Smarter and Better workplace ensures every employee is supported, respected and empowered. We actively encourage First Nations and Torres Strait Islander people to apply as we build a brighter future, where all voices matter.

Certis Security Australia Master License
Certis Security Australia Master License
Sydney Night Patrol & Inquiry Co Pty Ltd

• NSW
• ACT
• QLD 41315
• WA SA48240
• NT 345
• SA ISL 178143
• TAS 3020

Certis Security Australia Pty Ltd

• NSW
• ACT
• QLD
• WA SA 72311
• SA ISL 235794
• VIC Z S
• VIC Z S
• NT 1093
• TAS