2IC | Bra Fitter

ABOUT US | BRAVA LINGERIE

Brava Lingerie is a forward thinking, established, family owned and operated retail and online business with strong values - and we believe our team is the key to our success. Passionate about providing a productive and innovative environment with a customer-centric focus, we value the personal development of all staff. If you like a female-led business, a welcoming vibe and a location that is easy to get to then this is the place for you  Bustling Burke Road in Camberwell is 10km east of Melbourne's CBD, well serviced by trains, trams and buses.

As Australia's leading lingerie specialist for D cup and up, we focus on personal communication and one-on-one attention. The global iconic brands we select are created for women who love comfort, support and beautiful fabrics in a range of styles dedicated to their body shape.

THE ROLE

We are seeking an experienced and enthusiastic 2IC to join our team at the beautiful Brava store in Camberwell. The successful applicant will be trained (or retrained) in bra fitting for D cup and up women 'The Brava Way', which is a warm, personal and inspiring approach designed to help our clients feel listened to and cared for.

Our teams are caring, compassionate and dedicated, with a passion for creating positive experiences for our customers to feel confident and comfortable and truly looked after (they have found their place)  We love to create memorable, honest and empowering connections with women in an environment that is supportive, inclusive, fun and positive. 

WHAT YOU NEED

• Motivated and results orientated with a pro-active attitude to the role.
• Bra fitting experience, ready to be trained 'The Brava Way' for D + women.
• Excellent POS information technology understanding.
• Caring and understanding nature to women with various needs.
• Driven by the desire to help women to look good and feel great.
• Professional appearance and outstanding communication skills.
• Very reliable and committed.

DUTIES AND RESPONSIBILITIES

As our 2IC, you will work with the Store Manager on meeting the company's goals, adhere to procedures, uphold the image of the brand and demonstrate a passion for our product. Demonstrated maturity in time management, effective working methods with colleagues - a proven team player.

• Ensure roles, procedures and processes are well communicated to your team.
• Maintain a store environment that is always tidy, professional and welcoming.
• Establish exemplary customer service and provide an excellent bra fitting service.
• Store opening and closing.
• Lead your team to achieve sales and KPIs, creating a customer-centric culture.
• Demonstrate enthusiasm in driving sales and profitability.
• Drive individual and team performance to meet and exceed KPIs.

BRAVA'S CULTURE AND BENEFITS

• Generous 50% discount on our products
• Easily accessible location
• A friendly and supportive team environment
• Supportive Management

HOW TO APPLY

If this position sounds like your dream job, and you have the required experience to be successful, we can't wait to hear from you  We need your Cover Letter to clearly explain why you'd be a great candidate to work with us - and also your Resume to highlight your career path and experience. Thank you.