People Systems Analyst

Join us in supporting the implementation of our People Systems roadmap to enhance the employee experience across our organisation.

In a supportive and collaborative team, your well-developed experience across HR technologies will play a pivotal role in supporting our digital transformation.

About the role:

Reporting to Senior Leader, People Systems and Insights, the People Systems Analyst will play a key role in partnering with team members to support operational day to day people system administration, and prioritised improvement initiatives, using your understanding of people system configuration and capabilities, employee experience and broader divisional priorities.

You will be part of a team of specialists who strive to design and deliver seamless people processes, underpinned by reliable and informative data

Key responsibilities include:

• Administer the day-to-day business as usual (BAU) operations of the People Systems & Insights team.
• Support the People Systems & Insights team with new functionality testing, documentation and release for the delivery of the digital roadmap for P&C.
• Collaborate with P&C subject matter experts to understand pain points and inefficiencies in business and digital processes.
• Support research, testing and recommendation of improvements to enhance the employee experience, reduce risk and maximise operating efficiencies across digital P&C processes.
• Support the technical change process for regular upgrades and project implementations, including supporting documentation and approvals.
• Support end-to-end testing of system changes and version upgrades, ensuring all issues are addressed or escalated as directed and manage follow up coaching and remediation as needed.
  Work collaboratively with stakeholders and third-party vendors to define requirements and document outcomes, including detailed process documentation, training and change communications

About you:

As the People Systems Analyst, you'll need a growth mindset and an understanding of how data, processes and our digital environment impact the employee experience. You will be comfortable with constant change and thrive in a fast-paced environment.

Communication and collaboration will be key in working with stakeholders to ensure requirements are clearly defined, driving a continuous improvement focus across employee experience, data quality and process accuracy

Knowledge and Experience:

• Extensive experience in administration of HR platforms like Oracle HCM or similar
• Experience in writing and developing business documents and procedures
• Highly organised, ability to prioritise and be proactive with a "can-do" attitude
• Ability to work within a fast-paced constantly evolving environment as part of agile teams
• Proven communication skills both written and oral with a customer focus for service delivery
• Experience in supporting payroll or time & attendance (system administrative experience)
  Technology release management

Why you'll love working with us:

People First Bank – our new brand – says exactly what we're all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.

You'll have access to financial and lifestyle benefits to support your success and individuality:

• Flexibility and hybrid working arrangements.
• Enhance your salary with discounts on banking, health insurance, and shopping across Australia.
• Advance your career with training, study support, and project opportunities.
• Competitive leave benefits that empower employees to take time for themselves and loved ones.
• Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors' program .
• Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
• Be recognised for your contributions through our peer-driven recognition program.

A bit about People First Bank:

In March 2023, People's Choice and Heritage Bank merged to form Heritage and People's Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.

We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contract centre and branches across five states.

With a vision 'To deliver positive change through banking', People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We're big enough to make an impact; but agile enough to influence and do interesting work.

Apply online now:

If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by 10 th September 2025.

We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.