Performance & Insights Lead

Overview
MUFG is a leading provider of fund administration and share registry services in Australia, offering technology-enabled solutions tailored to clients' evolving needs. Trusted to handle sensitive data securely, MUFG combines fund administration and securities registration expertise with digital solutions and data analytics.

• Lead development and improvement of Risk Event reporting across Retirement Solutions.
• Analyse data to identify insights, trends, and performance improvements.
• Communicate findings effectively to senior internal and external stakeholders.

Key Accountabilities and Main Responsibilities
Strategic Focus

• Develop and deliver business strategy by creating reporting and insights for Risk Event management.
• Provide essential data-driven insights to guide management and strategic initiatives.
• Identify trends and conduct root cause analysis.
• Collaborate with analysts and SMEs to produce accurate, timely reports.

Operational Management

• Design and oversee enhancements to Risk Event reporting processes and metrics.
• Deliver high-quality, actionable insights.
• Present recommendations to senior stakeholders.
• Enhance existing reporting systems for better measurement and quality.
• Collaborate with risk, quality, and Client Integrity teams to implement solutions.

People Leadership

• Promote high-performance culture aligned with MUFG's values.
• Create a safe, innovative environment for the team.

Governance & Risk

• Lead risk management through data insights.
• Model a risk and compliance-focused culture.
• Ensure 100% compliance with mandatory learning requirements.

Experience & Personal Attributes

• Experience in large, complex environments with modern reporting and analytics tools.
• Skilled in data analysis, interpretation, and deployment.
• Strong stakeholder management, able to present to senior management.
• Knowledge of statistical methods and reporting solutions (e.g., PowerBI)
• Degree in Business, Commerce, Statistics, or related field.
• Proven analytical and visual presentation skills, preferably in superannuation or related fields.

Some of our Employment Benefits:

• Flexible working– enabling our employees to work in the office and at home
• Purchased Leave, Parental Leave, Volunteer Leave, Gender transition leave, Well-being leave
• Employee Recognition Program - to recognise people who are demonstrating our values and
• Talent Referral Program
• Salary Sacrificing via Superannuation
• Employee Assistance Program
• Learning & Development - Development at your fingertips via self-paced learning, including educational assistance support
• Employee discounts – Access discounted rates and offers from a variety of providers including Bupa and Microsoft
• Novated Car Leasing

Culture @ MUFG Pension & Market Services:
We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential. We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply
Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background/police screening check prior to commencement of employment.