Account Executive

Who we are

Entertainment Rewards Ltd. is well known for the iconic Entertainment Membership, transforming everyday experiences into extraordinary impact since 1994. Entertainment is the premier lifestyle and rewards platform, providing Australian and New Zealanders with amazing value for the past 31 years whilst raising more than $111m in funds for community fundraisers.

Sound like something you would love to be a part of? Keep reading and see how you can.

The opportunity

Your role is to nurture meaningful, long-term relationships between Entertainment and our valued Fundraisers, with a focus on both retaining and growing membership sales within your portfolio.

Some of the things you will be involved in:

• Achieve your revenue target through retention and growth of membership sales within your portfolio
• Achieve weekly activity targets aligned to set KPIs (call, email and meeting rates)
• Nurture meaningful, long-term relationships with key Fundraising accounts
• Source new partnerships with fundraisers
• Conduct over the phone planning meetings to design an entire marketing campaign, set goals, educate and motivate Fundraisers
• Encourage Fundraisers to promote the Memberships at Fundraising events to increase sales and brand awareness
• Advise Fundraisers on the best use of their social media, emails, their website, and other digital strategies to support their Fundraising campaign
• Use print collateral effectively to support Fundraising efforts and increase their sales
• Coordinate regular Fundraiser email broadcasts, weekly phone communication and incentives for Fundraisers throughout the year
• Resolve client concerns properly and in a timely manner with complete follow through in accordance with Company policies.  Also assist other team members with difficult clients, providing expertise in negotiation and overcoming objections
• Monitor competitive activity in the broader market

We are looking for you to bring:

Essential Skills and Experience

• Proven experience in account and/or client management
• A natural people person who enjoys engaging with both internal and external stakeholders
• Confident managing events and client relationships, both in person and online
• Strong organisational skills with the ability to plan and maintain a regular communication schedule across all accounts
• High attention to detail and discipline in tracking, following up, and meeting client needs
• Excellent interpersonal, communication, and decision-making skills
• Goal-driven with a demonstrated ability to build and sustain strong relationships
• Exceptional written and verbal communication skills
• Effective time-management skills with the ability to balance competing priorities and deadlines
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint

Desirable Skills and Experience

• A degree in Business, Marketing, Management or a related field is advantageous
• Familiarity with Entertainment's products and/or company is highly regarded
• Strong alignment with our core values: Community, Challenge, Courage, and Together
• Well-developed client relationship, negotiation, and conflict resolution skills
• Confident public speaking and presentation abilities
• Experience managing key clients across both B2C and B2B sectors

The ways we support and reward

You'll be joining a talented and energetic group of people who are passionate about our product. In fact, as part of joining the team, you will receive a membership to our digital Entertainment Book to experience firsthand what you are part of.

We recognise and appreciate your diverse needs and interests and support you at work and at home with flexible work arrangements, birthday leave, volunteering leave, access to EAP and a range of wellness services, flu vaccinations, salary packaging, a comprehensive learning platform and internal development.

To apply, please To apply, please submit your resume.