Manager, Casework

Job no: 505527

Employment type: Full Time

Location: Sydney

Categories: Child, Youth & Family

• Based from our Norwest office with flexible hybrid working arrangements
• Monthly rostered day off (RDO)
• Generous Employee Benefits- Access to salary packaging, Fitness Passport + More

At Life Without Barriers, we deliver inclusive, trauma-informed services that support children, young people, families, and carers to thrive.

From foster care, family support, residential care and youth programs, we work alongside communities to create safe, supportive environments where every child and young person can reach their potential.

Join us to discover a purpose you can wrap your heart around

Join us to discover a purpose you can wrap your heart around

Employment Type: Permanent Full Time

Location: Norwest with flexible hybrid working arrangements

As Manager Casework within our Sydney West Family Based Care Team team, you will be responsible for mentoring, coaching, and supporting case management staff to achieve positive outcomes for children, young people, and families.

The role involves ensuring high-quality, evidence-based services, promoting respectful casework, and providing guidance, training, and development to employees.

Learn more about Life Without Barriers' services for Children, Young People & Families here:

Key Responsibilities

• Actively engage children, young people, their families, carers, and other people important to them, in the formulation and implementation of their case plans.
• Support staff and carers in developing positive relationships with children and young people, applying the principles of the CARE model in all interactions and collaborate with family members for the well-being of the child or young person.
• Liaise and partner with internal and external stakeholders to improve service delivery, develop practice, and achieve the care goals for children and young people.
• Conduct assessments, planning, reviews, and referrals for children and young people with complex support needs using endorsed procedures and tools.
• Ensure written materials for internal and external use meet high-quality, evidence-informed standards and comply with policy, legislation, and regulations.
• Lead relevant teams in best practice assessment, planning, and evaluation processes
• Provide regular supervision, coaching, development and support to case management staff for quality outcomes.

Skills & Experience

• A recognised Degree qualification in Social Work, Social Sciences, Psychology, Nursing or Mental Health OR recognised Diploma in a related field and working toward a relevant Degree qualification. (Note: a qualification is desirable but not essential for Aboriginal and/or Torres Strait Islander applicants with relevant experience)
• A current driver's licence
• Experience in the assessment, planning, delivery, and evaluation of case management and client support services
• Strong understanding of current casework practice for children and young people, including trauma-informed, permanency-focused, and therapeutic case plans.
• Demonstrated ability to work with individuals, families, or groups from a strengths-based and culturally appropriate perspective.
• Previous experience in leadership/management, coaching, mentoring, and providing support and training to managers and staff
• Excellent written communication skills for the creation of reports, correspondence, and other material

Successful candidates will be required to clear probity checks including National Criminal History Record Check and NSW Working with Children Check

How to Apply:

Include your resume and covering letter in one document, click 'Apply' and follow the prompts. For general role enquiries contact Kristy Crowe via

Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit for information on our access and inclusion work and how to contact us directly.

Applications close at midnight, Sunday 31st August 2025

Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; and as such the closing date is subject to change without notice.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

Advertised: 22 Aug 2025 AUS Eastern Standard Time

Applications close: 31 Aug :55 AUS Eastern Standard Time