Library Operations Supervisor

About us

At Penrith City Council, we're passionate about people; in our community and in our workplace. We want you to be able to be your best self and we get that work is just one part of your life, so we're here to support you in the moments that matter. As the winner of the 2020 Local Government Excellence in People and Culture Award and an Excellence Award winner in the 2020 Australian HR Awards, you can be confident in joining a workplace that offers truly outstanding benefits, including:

• A range of flexible work arrangements
• 18 weeks paid maternity leave
• Health and wellbeing leave
• 15 days personal leave
• Significant financial and leave support for undertaking further education
• Diverse salary packaging
• Free access to all Ripples venues
• And much, much more

The Penrith City Library Service provides an array of informational, educational and recreational resources and services for residents and visitors through three branch libraries, a home library service, community events and pop-up libraries, children's and adult programming, physical and digital collections, local history collections and programs, and a toy library service. Resident surveys consistently show Penrith City Council libraries to be one of the City's most popular services.

About the role

A key member of the Library Management Team, this role supports the delivery of a responsive and efficient library service across Penrith City Council by ensuring high-quality customer service, effective daily operations, and safe, welcoming spaces. Responsibilities include managing staff rosters and training, maintaining WHS compliance, overseeing creative technology and library IT systems, coordinating building maintenance, and confidently managing projects and budgets to drive continuous improvement and service excellence.

Essential criteria

• Relevant university qualification with eligibility for professional membership of ALIA
• Demonstrated recent public library and supervisory experience
• Proven ability to manage multi-disciplinary teams and functions, with a strong focus on customer service delivery
• Demonstrated strong project management skills, with the ability to manage multiple tasks and meet deadlines
• High-level interpersonal and communication skills, with experience in working effectively with staff and the public
• Current Class C Driver Licence

Salary:
The salary for this position ranges from $116,235 to $134,546 per annum, plus 12% Superannuation,and will be negotiated commensurate with the skills, qualifications and experience of the preferred applicant.

Access to a Leaseback Vehicle or Motor Vehicle Allowance is available with this position; however, it is not a condition of employment.

You will be required to undertake employment checks, which may include a Criminal History Check, Qualification Check, Working with Children Check, Medical Declaration and/or a Functional Test, as relevant to the position for which you have applied. Where a Criminal History Check is required and has returned a result that indicates disclosable court outcomes, you will be required to provide a copy of the report to Penrith City Council, for review, in order to progress through the recruitment process.

Visit to view the position description and to find out more information about employment with Penrith City Council.To submit your application, please apply online using the link below.

In addition to a cover letter and resume, applicants are required to submit comprehensive responses to theselection criteria (listed above) as a part of their initialapplication. Applicants who do not meet the essential criteria will not be considered.

Completed applications must be received by 11.55pm on the closing date.
Please allow 4 weeks from the closing date for the processing of your application.

For further information about the position, please contact Sarah Dean, Head of Library Services, on

Council is a Child Safe Organisation, for more information about this please see ourwebsite.

Applicants must have the right to live and work in Australia to apply for this position.