Emergency Medical Dispatch Support Officer

20 hours ago

Adelaide, South Australia SA Health Full time $63,000 - $70,000 per year

Job no: 918107

Work type: Casual

Location: Adelaide CBD

Categories: Emergency Services and Emergency Management

  • SA Ambulance Service, EMDSO Aboriginal Cadetship

    Multiple positions - Ongoing / Temporary - Full-time / Part-time / Casual
  • Salary: MCE01P (probation): $63,459.00 pa (pro-rata)/MCE01: $70,439.00 pa (pro-rata) / Casual: $32.11-$35.64 per hour + 25% casual loading

An Emergency Medical Dispatch Support Officer (EMDSO) responds to triple zero (000) calls requesting ambulances across South Australia, assisting South Australians during times of high stress. To achieve best outcomes for patient, an EMDSO must be able to use assertive communication and problem-solving skills to help guide and determine the most appropriate pathway for the patient.

The Cadetship Program provides a culturally safe and supportive framework to assist you to successfully perform the role of EMDSO with SAAS, whilst undertaking supported study and workplace orientation.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check.

Please visit the EMDSO Career Page to find out more and be sure to read through the Frequently Asked Questions below to gain a greater understanding of the position.

Eligibility

Please note: this position is only open to applicants of Aboriginal and/or Torres Strait Islander descent.

SAAS are seeking applicants with the following abilities, values and experience:

  • Ability to put the patient first and work confidently with people at all levels to achieve good outcomes
  • Ability to remain calm and solve complex problems in stressful situations
  • Ability to listen, show empathy and demonstrate compassion towards vulnerable clients/patients
  • Ability to effectively engage and build trust with people from diverse backgrounds through open and transparent communication, preferably over the telephone
  • Ability to use sound inter-personal and communication skills, including the ability to communicate both verbally and in writing
  • Ability to demonstrate integrity, honesty, professionalism and confidentiality in all dealings
  • Ability to balance the needs of the patient whilst ensuring appropriate protocols and instructions are followed
  • Experience in meeting competing and changing priorities whilst under pressure
  • Experience in working in a multi-disciplinary team to achieve good outcomes
  • Experience in the use of and application of Windows based software and Microsoft Office applications
  • Good geographical knowledge of metropolitan Adelaide and Regional South Australia

Applicants must hold a current HLTAID011 - Provide First Aid qualification to be eligible for appointment.

Salary Packaging with SMART

As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses through Smart. Visit Transition | Local Health Network and SA Ambulance | SA Gov Smart for more information.

Enquiries to: SAAS Recruitment Team -

Application Closing Date- Friday, 14 November 2025 @ 11:55pm

Job ref: 918107

790719

Advertised: 16 Oct 2025 Cen. Australia Daylight Time

Applications close: 14 Nov 2025 Cen. Australia Daylight Time

  • Medical & Emergency Services Officer

    1 week ago

    Adelaide, South Australia Iluka Resources Full time $120,000 - $180,000 per year

    Family-friendly 8:6 rosterPermanent Positionlluka Resources is a leading global producer of the critical minerals zircon and high-grade titanium dioxide feedstocks (rutile and synthetic rutile). Iluka has also established a significant position in rare earth elements (rare earths). As an international supplier of critical minerals, Iluka's products are used...

  • Medical Emergency Services Officer

    1 week ago

    Adelaide, South Australia Boss Energy Ltd Full time $80,000 - $120,000 per year

    About the opportunityAs Australia's newest uranium producer, we're growing and looking for an experienced Medical Emergency Services Officer (MESO) to join the Health & Safety team at Honeymoon.The role will be FIFO from Adelaide or Port Augusta, direct to site on an 8:6 roster.Reporting to the Health & Safety Superintendent you'll take ownership of the...

  • Customer Service Officer

    4 days ago

    Adelaide, South Australia Haines Medical Australia Full time $45,000 - $60,000 per year

    About UsHaines Medical is a dynamic and innovative business focusing on specialty products in Infection Control and Manual Handling. Haines works in consultation with healthcare professionals to design and develop products that meet the specific needs of hospitals, healthcare facilities, and their patients.About the role:TheCustomer Service Officeris...

  • Deputy Chief Medical Officer

    2 days ago

    Adelaide, South Australia SA Health Full time $104,000 - $299,884 per year

    Job no: 918271Work type: Part timeLocation: Adelaide CBDCategories: Medical SA Ambulance Service, Clinical Services.Salary: MD2 - Consultant / Senior Consultant - $227,591.00 to $299,884.00 p.a. pro rataPart time (0.1 FTE) / Term Contract (12 months)Location: Eastwood / 5063Eligibility: Open to EveryoneAbout Us:SA Ambulance Service (SAAS) is South...

  • Emergency Medicine Consultant

    1 week ago

    Adelaide, South Australia Mediix Full time $200,000 - $250,000 per year

    Join a Leading Health Network as an Emergency Medicine ConsultantAn exciting opportunity awaits for a dedicated Emergency Medicine Consultant to join a progressive health service in a vibrant community just an hour drive from Adelaide's CBD.This health network is known for providing comprehensive and effective care across a range of medical services,...

  • Emergency Medicine Consultant

    1 week ago

    Adelaide, South Australia Mediix Full time $395,490 - $502,265 per year

    Emergency Medicine Consultant (FACEM) Goldfields Region, WA Salary: $395,490 – $502,265 p.a. (Consultant Year 1–9, inclusive of base salary, 12% superannuation & applicable allowances)We are supporting the WA Country Health Service (WACHS) in the recruitment of Emergency Medicine Consultants (FACEMs) to join the dynamic team serving the Goldfields...

  • Storeperson / Dispatch

    2 weeks ago

    Adelaide, South Australia Maxilift Australia Pty Ltd Full time $40,000 - $60,000 per year

    MAXILIFT AUSTRALIA – With world leading brands and a commitment to excellent customer service, Maxilift Australia are a major Australian dealer for Vehicle Loading Equipment.Maxilift - Leading the market in small cranes for 25 yearsTommyGate - Niche product with amazing potentialUNIC - The superior straight liftEffer - World Leader in large Knuckle...

  • Emergency Medicine Registrar

    1 week ago

    Adelaide, South Australia Mediix Full time $90,000 - $120,000 per year

    Emergency Medicine Registrar – Regional QueenslandWe are currently recruiting for a registrar to join a busy Emergency Department in a major regional hospital, offering a unique opportunity to advance your career in a supportive and challenging environment.About the Hospital: Level 4 ED: The hospital's ED is a Level 4 clinical service capability, providing...

  • Medical Officers/General Practitioners

    6 days ago

    Adelaide, South Australia Amplar Health Full time $120,000 - $180,000 per year

    Job description:Lead in virtual health transformation, using cutting edge platforms with full support to deliver exceptional care in patient's homes.About this opportunityAs a Medical Officer, you will be at the forefront of our virtual care delivery, managing acute patients remotely, whilst being supported by highly skilled and experienced medical, nursing...

  • Medical Officers/General Practitioners

    1 week ago

    Adelaide, South Australia Medibank Private Limited Full time $120,000 - $180,000 per year

    Lead in virtual health transformation, using cutting edge platforms with full support to deliver exceptional care in patient's homes. About this opportunity As a Medical Officer, you will be at the forefront of our virtual care delivery, managing acute patients remotely, whilst being supported by highly skilled and experienced medical, nursing and allied...