Operations Manager

1 day ago

Benalla, Victoria, Australia Victoria State Emergency Service Full time $113,022 - $124,000 per year
  • $113,022 to $124, % Commuted Allowance + 12% Super
  • Fixed Term - Full Time - Up to 2 years
  • Requirement: The successful candidate will need to be able to travel from their home or another non-work location to the Regional office or nominated ICC within 60 minutes from being notified when rostered on as the Duty Officer Outside of Ordinary Hours

ROLE SUMMARY:

The Operations Manager - Unit Support works in collaboration with the Senior Assistant Chief Officer - Unit Support & Regional Operations (SACO) and the Assistant Chief Officer - Unit Support, Community Engagement and Emergency Management (ACO) and carry the primary responsibility for leadership, oversight and proactive coordination of direct Unit Support for an Area Grouping of VICISES Units. This includes business planning and operational capability, developing and maintaining the required standard of operational readiness to enable effective response to emergencies, emergency management including engagement with Local Government Authorities (LGAs) and Emergency Services, community engagement incorporating volunteer recruitment and retention.

This role will actively undertake operational command and control functions during specific local, regional and/or state-wide operations performing the Duty Officer function and/or Incident Management Team (IMT) role by maintaining appropriate accreditation. The Operations Manager role is aligned to the Regional Agency Commander and Incident Controller / Operations Officer positions during Incident Management.

For more information on Commuted Allowance/IMT/Duty Officer role, please see this factsheet

WHO WE ARE: Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely.

We support them to understand their risk and the relevance of taking action before, during and after emergency events. As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.

TO APPLY: Please view the Position Description and submit an application via

Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV. For further information about the role, please contact Chris Brockwell on

Applications close Monday, 24 November 2025

VICSES is an equal opportunity employer. We are committed to being a child safe organisation and are taking a leadership role in gender equality in the emergency management sector. Additionally, VICSES is committed to ongoing flexible working arrangements, subject to operational and business requirements. For more information on our values, benefits of working with us, and guides on the application and recruitment process, please click here -

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