Homelessness Case Manager

HOMELESSNESS CASE MANAGER

Juno Services

• 6-month parental leave cover – 0.9 to full-time position (dependent on preference)
• Office is based in Preston, Wurundjeri Woi Wurrung Country
• SCHADS Level 5 position (pay point dependent on experience and/or qualifications)
• Base Rate $100,776 + Super + NFP Salary Packaging

As this is a 6-month position, we require someone with previous experience working in the homelessness sector. Please only apply if you have relevant experience.

ABOUT JUNO

Juno works with women, trans, and gender diverse people and accompanying children in Melbourne's northern suburbs who are experiencing homelessness, family violence, or economic insecurity.

Our work is led by frameworks of intersectional feminist and politicised trauma informed practice. Our approach to support is non-judgemental, evidence-based, and person-centred.

Juno is committed to ensuring that our team is reflective of the diverse community we support and value a culture of equity, inclusion, and diversity. Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people with disability, people with culturally and linguistically diverse backgrounds, women and non-binary people, and people with lived/living experience are strongly encouraged to apply. Ability to speak a community language is also desirable.

Juno has an Equal Opportunity Exemption (H148/2021) and requests applications from women (trans and cis) and non-binary people only.

ABOUT THE ROLE

Working with a team of committed professionals you will be responsible for providing case management support to women, non-binary people, and accompanying children, who are experiencing homelessness and its related impacts, often caused by experiences of family violence.

ABOUT YOU

To be successful in this role you will have the following:

• Demonstrated experience working in the homelessness sector.
• Demonstrated commitment to working in a framework that is feminist, intersectional, and trauma informed.
• Communication and advocacy skills, including the capacity to partner with your clients in the support, as well as to consult and collaborate with service providers and other professionals.
• Demonstrated practice in working collaboratively.
• Have assessment and case planning skills, be flexible and open to new and creative ways of achieving outcomes.
• Be able to prioritise and manage competing tasks to support clients with co-existing needs to work toward their goals.
• Enjoy working with a small team, have great relationship skills and enjoy communicating with a diverse range of people.

THE BENEFITS

• Feminist, intersectional, and politicised trauma informed leadership
• Workplace committed to diversity and inclusion. We welcome the diverse perspectives of our staffing team, and how that benefits the clients we support
• Rostered work from home and flexible working arrangements available
• Optional monthly RDO or compressed fortnightly 0.9 option for full-time workers
• Generous leave conditions including Study Leave; Family Violence Leave, Ceremonial and Cultural Leave, Menstrual/Menopause Leave, Gender-affirming Leave, and Parental Leave for eligible staff members.
• 3 days additional gifted leave between Christmas and New Year
• Staff wellbeing days
• Fortnightly supervision and bimonthly Reflective Practice
• Access to portable long service leave
• Additional salary packaging available for meals and entertainment
• Access to the Employee Assistance Program (EAP).
• Work within a creative and collaborative team
• We are a small organisation, but we strive to provide training and development opportunities for all our staff to continue working towards their career goals

Juno is committed to being a child safe, child friendly and child empowering organisation. Employment is subject to satisfactory referee checks, a current employment Working with Children Check and National Coordinated Criminal History Check (people with a recorded criminal history are not automatically excluded from this position). Due to the outreach expectations of this role, a current Australian driver's licence is also required. Juno accepts applications from people on temporary visas with full working rights.

If you require any adjustments throughout the recruitment process, please let us know so we can make the process more accessible
. Please email , using the subject line: Homelessness Case Manager or you can call and ask to speak to recruitment lead Zoe if you have any questions.

NEXT STEPS

To apply, please submit your resume and cover letter via Ethical Jobs.
Please answer the four key selection criteria questions listed below within your cover letter and limit to a maximum of 300 words per answer.
Applications that do not address the key selection criteria will not be considered.

1. Could you please tell us what motivated you to apply for this role, and what you can bring to the team?
2. One of Juno's core values is intersectional feminist practice, can you provide a summary of your understanding of this and an example of how it informs your practice?
3. Juno's aim is to create a workforce that is accessible, inclusive and reflects the community in which we live. Can you tell us what this means to you?
4. As a small team, Juno case managers are balancing multiple demands and needing to work flexibly and collaboratively to meet client outcomes. Can you tell us what is key to working collaboratively and provide an example of how you've done this in the past?

We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please click "Apply Now" to ensure you do not miss out

Applications close:
11:59 PM AEDT, 29th Oct 2025