Case Manager/Senior Case Manager

Ongoing Positions Available.
Be part of a team that changes children's lives for the better
Employer contribution of 12% towards your superannuation.

What roles are available? Apply once to be considered for:

• Case Manager (PO1)
• Senior Case Manager (PO2)

Case Manager / Senior Case Manager

Step into a role where your work truly matters. As a Child Protection Case Manager or Senior Case Manager with the Department for Child Protection (DCP), you will help safeguard children, support families and create safer futures across South Australia. From undertaking investigations to strengthening family connections, your role is central to achieving positive change. Whether you are beginning your child protection career (PO1) or stepping up as a senior practitioner (PO2), you'll find a rewarding pathway where your skills and compassion make a lasting impact.

Why Work with DCP? At the Department for Child Protection, you'll find more than just a job. You'll discover a career where your skills are valued, your impact is meaningful, and your rewards are unmatched. We play a key role in protecting children, young people, and their families in South Australia, providing support to help vulnerable individuals be safe, strong, and connected.

What We Offer

• Employee Wellbeing: Free annual flu vaccination, Employee Assistance Program (confidential counselling for you and your family), and other wellbeing initiatives.
• Career Development: Permanent roles, annual increments, up to $2,500 in professional development support, and clear career pathways.
• Parental & Partner Leave: Paid leave options to support you and your family.
• Recognition: Annual DCP Recognition Awards celebrating staff excellence.
• Learning & Development: Strong commitment to ongoing professional growth and learning opportunities.

Income and benefits

• PO1: $68,478 (4 year degree)  - $83,594 p.a. + 12% super
• PO2: $88,255  - $97,667 p.a. + 12% super

In this role, you will:

• Undertake child-focused casework and deliver quality case management services.
• Conduct assessments and investigations to ensure children's safety and wellbeing.
• Support families to strengthen parenting capacity and achieve reunification where possible.
• Work in partnership with communities, kin and specialists to deliver effective interventions.
• Prepare clear, evidence-based reports and represent DCP in court when required.
• Provide culturally responsive services inclusive of Aboriginal and culturally diverse families.

(At PO2 level, you will also demonstrate greater independence, provide mentoring, and apply advanced social work knowledge to complex cases.)

To be successful:

At PO1, you are passionate about supporting children and families and eager to build your career in child protection. You bring knowledge of child development, resilience and vulnerability, and you are committed to learning how to apply legislation, policy and case management frameworks. You thrive in a team environment, where collaboration and support help you grow.

At PO2, you bring proven expertise, independence and advanced social work knowledge. You are confident in managing complex cases, applying theory to practice, and mentoring others. You demonstrate strong judgement, negotiation and conflict resolution skills, and you lead by example in promoting reflective practice and culturally responsive services.

If you are ready to use your skills and passion to make a difference, we encourage you to apply.

About the Business:

The Department for Child Protection (DCP) plays a key role in the protection of children, young people and their families within South Australia. The department provides support to vulnerable children and young people to be safe, strong and connected.

Special Conditions:

Essential: A degree level qualification in Social Work which gives eligibility for full membership of the Australian Association of Social Workers.

To find out more about this role, including the key selection criteria and special conditions, please click on the 'apply' button.

Enquiries: 

Melissa Rowley, Supervisor on or email:

The department values an inclusive workplace that embraces diversity and strongly encourages applications from people of Aboriginal and Torres Strait Islander descent, people from culturally diverse backgrounds, people with disability, and people from the LGBTQI+ community.

To apply for this role, please click the 'apply' button to be re-directed to the DCP Career Portal.

Applications Close: 30 September :00 PM

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