Receptionist/Administration

A position exists for an experienced mature full time medical receptionist to join our busy practice in Northbridge, working full time hours 10am to 6pm 5 days a week with the occasional Saturday morning if wanted. We have 10 Doctors on staff, 2 nurses and 3 receptionists.

This is a fast paced role at the front desk of a busy medical practice. Teamwork and flexibility is important to the smooth running of the practice.

We are looking for someone who prides themselves on delivering exceptional customer service and patient care.

You need to be able to manage multiple tasks while providing a seamless service to both medical staff and patients. The receptionist team need to all act with empathy in a caring and supportive manner.

Experience with Best Practice is an advantage. If you have experience in a General Practice we would encourage you to apply.

Our reception team supports the daily running of the practice by attending to the following responsibilities:

• Welcoming our patients
• Booking patient appointments for multiple GPs
• Billing and receipting patient invoices and Medicare.
• Recording messages accurately and ensure they are followed up and acted on appropriately
• Making and receiving phone calls, receiving and sending emails, faxing documents, scanning. (this practice is almost paperless)

To be successful you must be able to demonstrate:

• Excellent time management and organisational skills;
• The ability to work independently with initiative and as a team member
• Excellent verbal and written communication skills
• Attention to detail
• An enthusiastic and positive attitude
• Maintaining absolute confidentiality in regard to patient care and all aspects of the practice.
• Australian work rights are mandatory for this position

It would be ideal (but not essential) if your experience included:

• Knowledge and use of Best Practice medical software
• Knowledge of Medicare and DVA billing

Please email resume to we are looking for someone to start ASAP and full training will be provided.