Advisor Governance

2 days ago

Sydney, New South Wales, Australia NSW Department of Customer Service Full time $113,574 - $125,720 per year

Advisor Governance (Risk & Compliance), Ongoing opportunity based in Sydney with hybrid/flexible working options available

  • Ongoing opportunity
  • Based in Sydney with hybrid and flexible working options
  • Clerk Grade 7/8: $113,574 - $125,720+ super, commensurate with experience

About Us
Governance, Risk and Assurance (GRA) supports the Department of Customer Service (DCS) by implementing robust governance standards, systems and policies. The Team encompasses the functions of Compliance, Enterprise Risk, Internal Control Systems, management. We work together to help DCS reduce the risk from our operations, promote a culture of compliance and maintain effective reporting and control management systems.

About the Role
We are looking for someone who understands the legislative landscape we work in and can support the delivery of the risk and compliance functions across the Department.

To understand and work with our partners within the Department, you will lead and participate in regular risk and compliance network meetings where we share ideas on best practice and learn from each other. We work with risk and compliance champions across the department to build capability, monitor and maintain a view of risk and compliance management across DCS, ensure the enablers meet organisational needs, and provide information to senior leadership critical to understanding delivery of our strategic obligations.

We need someone who can contribute to the development of the risk and compliance functions, convey needs and provide the technical skills to support delivery. You will have experience advising, influencing and working with colleagues who are strong in their field but need help in getting a view of the bigger picture.

You will play a lead role supporting these functions, with a particular focus on our tools and systems. You will also play a key role in the process to implement a new system solution for our key functions of risk and compliance.

To be successful in this role, you will:

  • Have experience in managing governance programs in risk or a similar area
  • Be able to design and manage projects to support business outcomes
  • Contribute to strategic and continuous improvement plans
  • Be able to communicate well to a variety of audiences in different formats
  • Negotiate and influence outcomes with peers to ensure optimal service delivery
  • Maintain awareness of issues, policies and solutions relevant to your area of expertise

Please provide a brief cover letter (no more than two pages) outlining what skills and experience you will bring to this role. Include your current resume with no more than 5 pages

Salary Grade 7/8, with the base salary for this role starting at $113,574 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nicole Turner via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 10am Thursday 20th November

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

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