Australian Restaurant Manager

2 days ago

Sydney, New South Wales, Australia Crew Life at Sea Full time $60,000 - $120,000 per year


Key Responsibilities:

  1. Operational Management:
    • Oversee the daily operations of the restaurant, ensuring high standards of service, cleanliness, and food quality.
    • Develop and implement operational policies and procedures to optimize efficiency and customer satisfaction.
    • Manage restaurant staff, including hiring, training, scheduling, and performance evaluations.
    • Monitor inventory levels and order supplies as needed to maintain smooth operations.
  2. Customer Service:
    • Ensure that customers receive a warm welcome and excellent service throughout their dining experience.
    • Address customer complaints and resolve issues promptly and professionally.
    • Maintain a customer-focused attitude and lead by example in providing top-notch service.
  3. Financial Management:
    • Prepare and manage budgets, controlling expenses while maximizing revenue.
    • Monitor financial performance and develop strategies to achieve financial targets.
    • Implement cost-effective measures to enhance profitability.
  4. Quality Assurance:
    • Enforce food safety and hygiene standards to comply with local regulations.
    • Conduct regular inspections to ensure the restaurant meets health and safety standards.
    • Collaborate with the kitchen team to maintain consistent food quality and presentation.
  5. Marketing and Promotion:
    • Develop and execute marketing initiatives to attract and retain customers.
    • Collaborate with the marketing team to plan and implement promotional campaigns.
    • Monitor and respond to customer reviews and feedback on social media and review platforms.
  6. Staff Development:
    • Provide ongoing training and development opportunities for staff to improve their skills and customer service.
    • Foster a positive work environment that encourages teamwork and employee satisfaction.
  7. Inventory and Stock Control:
    • Manage inventory levels efficiently to minimize wastage and control costs.
    • Conduct regular stock audits and implement inventory control measures.

Years of Experience Required



Working Place:

Sydney, NSW, Australia

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