Sales Associate
3 days ago
JOIN THE FUN
As the home of gaming and pop culture, yeah, we sell fun - our products are the coolest in the galaxy - but we also have fun, with spectacular events, celebrations, competitions, and other festivities to brighten your workday.
We take pride in being a safe, inclusive and supportive workplace, offering employee benefits that make a meaningful difference, and investing in our people's development to help them build long and rewarding careers.
So come and join the fun, and do what you do best - with us
Your new role awaits…
This role is an opportunity to take part in the excitement that is EB Games at Christmas time We pride ourselves on the ability to sell fun right throughout the year, but especially during the Holiday Season. Whether it be a new Hoodie, Backpack, Figurine or Game, EB Games wants to make every customer's Christmas a special one.
As a Sales Associate, you will provide quality customer service, keep your store looking great, and deliver the ultimate EB Experience.
In this role you will be responsible for:
- Providing outstanding customer service
- Achieving sales and KPI targets
- Maintaining in-depth and accurate knowledge of products and current promotions
- Assisting with day to day store operations
- Maintaining the store's appearance and organisation to a high standard
- Inventory control and loss prevention
- Embracing and upholding our Ethos values of Family, Integrity, Vitality, Vision, Accountability, Recognition, and Sustainability.
We have multiple positions available at the following stores:
EB Games: Townsville, Castletown, Willows, Fairfield
Zing: Townsville
This is a seasonal role and successful applicants can expect to be offered shifts from October 2025 until January 2026.
What are we looking for?
To be successful in this role you will have:
- Commitment to providing exceptional service based on meeting the needs of the customer
- Strong communication and interpersonal skills
- Ability to solve or escalate problems that may arise, such as resolving customer complaints
- Vitality and enthusiasm for gaming and pop culture
What more do we offer?
- Employee discount at EB Games and Zing in store and online
- Benefits platform with discounts at all your favourite retailers
- Paid Parental Leave
- Flexibility to support you and maintain work-life balance
- Employee Assistance Program (EAP) for you and your family
- World-class wellbeing platform
- Training & Development - Gamified Online Learning Platform, Leadership programs, Conferences.
A little more about us…
Over 25 years EB Games has become one of Australia & New Zealand's leading retailers, but we don't do retail like most companies. Step into our stores, office or warehouse and the energy and passion is undeniable. With more than 400 locations, EB Games and Zing Pop Culture stores are the home of expert advice, service, and iconic gaming and pop culture products.
If you think you'd be the perfect fit - APPLY NOW VIA SEEK
** Applications close 31 October 2025 **
