KYC and Administration Specialist

Let's Write Africa's Story Together

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

naThis role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Key responsibilities will include amongst others the following:

• Perform client identification and verification on the Financial Intermediary relationships, including individuals, entities, and trusts from a wide range of jurisdictions.

• Perform Client Risk Assessments in line with the business RMCP and AML requirements within an offshore administration environment.

• Perform Client Due diligence in line with FICA requirements.

• Request, review and update client information upon trigger events.

• Performs end to end client on-boarding: document checks, data capturing, service provider account opening.

• Supports the business with all aspects of data remediation.

• Ensure that data quality standards are being adhered to and support the Team Leader with the review and monitoring of outstanding audit actions.

• Follows standardised processes and provides administrative support in line with normal business functioning.

• Delivers on daily production standards and adheres to service and quality standards.

• Provides an indirect service to customers and intermediates.

• Responds to immediate requirements within procedure.

• Uses standard administrative techniques to coordinate own work.

• Product and process knowledge in different areas may differ but basic skills remain the same.

• May act as mentor / resource to less experienced Administrators.

• Acts as a support person and / or point of escalation for complex and difficult cases / clients.

Qualifications, Skills and Experience required:

• Min 6 months experience performing remediation tasks within Old Mutual International.

• Experience in the Isle of Man AML/KYC regulatory environment

• Strong understanding of Offshore Investments AML/Compliance Program.

• Knowledge on FATCA and CRS regulations.

• Excellent communication skills

• The ideal candidate must have an advanced working knowledge of Excel and Word

• Ability to work independently and with minimal supervision.

• Must be able to work well under pressure during tight deadlines.

• Strong attention to detail and organisational skills.

Skills

Competencies

Directs WorkDrives ResultsEnsures AccountabilityManages ComplexityOptimizes Work ProcessesPlans and AlignsTech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

14 September 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

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