Business Analyst

3 days ago

Brisbane, Queensland, Australia Emanate Technology Full time $80,000 - $120,000 per year

Initial 6 month contract + possible extension
Brisbane CBD
Hybrid and flexible working available

In collaboration with the Queensland State Government, Emanate Technology is looking for an experienced
Business Analyst
to join a significant CRM upgrade project focused on transforming service delivery across Queensland. You'll play a key role in defining business processes, capturing requirements, and enabling seamless system design and implementation.

What you'll be doing

  • Scoping business processes to shape the CRM design and build.
  • Facilitating workshops to define and validate requirements.
  • Developing user stories, epics, and process maps.
  • Collaborating with stakeholders to translate needs into solutions.
  • Evaluating process improvements and efficiencies.
  • Supporting testing and change readiness.
  • Contributing to a collaborative, flexible project culture.

What you need to bring

  • Experience delivering business analysis on CRM or transformation projects.
  • Proficiency applying BA tools, frameworks, and methodologies.
  • Capability managing diverse stakeholder groups.
  • Knowledge applying functional and non-functional analysis.
  • Skill documenting clear and concise business processes.
  • Commitment ensuring quality and traceability in all deliverables.

Bonus points for…

  • Experience delivering
    Salesforce CRM implementations
    .
  • Background working in
    government
    or
    large transformation programs
    .
  • Familiarity collaborating with architects and change teams.
  • Understanding working in flexible, hybrid environments.

For a confidential discussion, or for more information please contact
Amy Watson
on

or

.

SCR-amy-watson-1

We are an inclusive employer committed to fostering a diverse and accessible workplace. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQIA+ individuals, people of all ages, and those from culturally and linguistically diverse backgrounds.

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