Digital & IT Business Analyst

Company description:

At ENGIE, great adventures always start with a simple "hello" and the desire to take action for tomorrow. If, like us, you strongly believe the energy transition holds opportunities for you and for everyone, then look no further, you belong with us

Our goal is to be the best energy transition utility, and we have an ambition to reach net zero emissions by 2045. In Australia, this includes flexible power generation, energy retail services for homes and businesses, advanced energy management solutions, and a growing portfolio of future-focused projects — from hydrogen and battery storage to wind and solar developments.

Job description:

About the Role

As a key member of our Digital & IT team, the Digital & IT Business Analyst plays a pivotal role in bridging the gap between business needs and digital solutions. You'll be responsible for gathering requirements, designing solutions, managing projects, and ensuring the successful implementation and support of applications that enhance business operations.

This role is ideal for someone with strong ERP experience and a track record in application convergence, standardisation, and optimisation.

Key Responsibilities:

Requirements Gathering

• Collaborate with stakeholders to understand and document business needs.
• Conduct interviews, workshops, and surveys to gather insights.
• Develop comprehensive business, functional, and technical requirement documents.

Solution Design & Delivery

• Partner with D&IT teams to design solutions aligned with business and IT strategies.
• Create functional specifications, system design documents, and use case diagrams.
• Lead projects from inception to implementation.

Process Improvement

• Analyse current workflows to identify inefficiencies and recommend improvements.
• Develop process maps and documentation to support optimisation initiatives.

Change Management & BAU Support

• Provide training and support to key users.
• Develop user manuals and training materials.
• Liaise with vendors to implement changes and resolve incidents.

Cybersecurity & Data Privacy

• Ensure compliance with cybersecurity and data privacy standards.
• Identify risks and implement mitigation strategies.
• Support internal and external audits.

There will be opportunities to lead projects and contribute to strategic initiatives that align with our broader organisational goals.

About You

You're a solutions-focused Business Analyst with a strong background in enterprise systems and a passion for driving digital transformation. You bring:

• Qualifications in Information Technology, Business Information Systems, or a related field (e.g. Diploma or Degree level).
• Proven experience with ERP platforms (ideally SAP) across Finance, Procurement, HR, and H&S functions.
• Demonstrated success in application convergence, standardisation, and optimisation initiatives.
• Strong analytical and problem-solving skills, with the ability to translate business needs into practical IT solutions.
• Proficiency in Microsoft Office, especially Excel for data analysis and reporting.
• Experience with process mapping and requirements documentation using tools like Visio, JIRA, or Confluence.
• Excellent communication and stakeholder engagement skills, with the ability to work across technical and non-technical teams.
• Understanding of cybersecurity and data privacy principles in enterprise environments.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, carer's responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability or political opinions. Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengths.