Client Advisor

Join a Growing Industry and Make a Real Difference Every Day

Part-time Client Advisor — Assistive Technology | Mobility Aids | Rehabilitation Equipment

Are you passionate about helping others live with greater comfort, dignity and independence? Do you thrive in a collaborative team environment and take pride in delivering exceptional customer service?

At The Mobility Store we are proud to support the evolving needs of individuals living with disabilities, seniors and those undergoing rehabilitation. As the NDIS and aged care sectors continue to grow, so too does the need for knowledgeable, compassionate professionals who are ready to make a positive impact.

We're currently looking for a Client Advisor & Showroom Salesperson to join our Balcatta team on a permanent part-time basis (minimum 30 hours/week including Saturdays 9.30am-12.30pm ). This is more than just a retail role — it's an opportunity to be part of a purpose-driven business that genuinely changes lives.

Why Join The Mobility Store?

· Purposeful Work: Helping clients, families and allied health professionals find tailored solutions to enhance mobility, independence and quality of life.

· Supportive Environment: Be part of a collaborative, respectful and inclusive team that values your input and encourages continuous learning.

· Comprehensive Training: Receive in-depth induction and ongoing training in assistive technology, mobility aids and our diverse product range.

· Work-Life Balance: Flexible hours can be negotiated to suit family needs or other personal commitments.

What You'll Be Doing

· Providing empathetic and professional service to clients and their support networks in the showroom.

· Assisting with product selection tailored to individual needs, working closely with allied health professionals.

· Maintaining smooth day-to-day showroom operations alongside a dedicated sales and service team.

· Delivering consistent customer service excellence, helping meet and exceed performance goals.

· Reporting to the National Business Manager and contributing to team innovation and improvement.

Who We're Looking For

You are someone who:

· Has a genuine desire to help others and understands the importance of compassion in customer service.

· Enjoys teamwork and thrives in a collaborative environment.

· Brings a positive, cheerful attitude to every interaction.

· Possesses excellent communication skills — both written and verbal.

· Is highly organised, tech-savvy and has a strong attention to detail.

· Has a good level of physical fitness to assist with product movement and demonstrations.

Preferred Backgrounds:

· Experience in retail, customer service or the assistive technology/healthcare sector.

· Exposure to working with the NDIS, aged care or disability support is highly regarded.

Location

This role is based at our Balcatta showroom in Perth and you'll work closely with our WA sales, service and delivery team.

Ready to join a team that truly makes a difference? Then Apply Now.

Please send your resume along with a cover letter to:

Sue Beardsell, WA Business Manager

The Mobility Store is committed to creating a workplace that reflects the diverse community we serve. We encourage applications from people of all backgrounds and experience.

Job Type: Part-time

Pay: $55,000.00 – $65,000.00 per year

Expected hours: 30 – 35 per week

Licence/Certification:

• Driver Licence (Required)

Work Authorisation:

• Australia (Required)

Work Location: In person