Senior Solutions Engineer

2 weeks ago

Melbourne, Victoria, Australia Cisco Full time

Meet the Team
Join our dynamic Solution Engineering team in Melbourne, Australia, and be part of a results-driven pre-sales group. Our collaborative team spans sales, customer success, support, marketing, and G&A, fostering innovation, empowerment, and hands-on learning. We celebrate each other's successes while delivering an exceptional experience for our customers.

Your Impact
As a Senior Sales Engineer, You Will Be a Technical Leader In Driving Growth And Adoption Of Splunk Solutions With Enterprise Customers. You Will

  • Demonstrate and evangelize Splunk products and services through onsite sessions, webinars, and field events.
  • Lead discovery calls and conversations to identify and validate opportunities, independently or with your sales counterpart.
  • Establish and maintain positive relationships with customers and partners throughout the sales cycle and beyond.
  • Conduct on-site customer engagements, including Proof of Value/Concept demonstrations.
  • Address complex technical inquiries and resolve customer concerns to ensure successful outcomes.
  • Collaborate with cross-functional teams to continuously improve working practices, processes, and customer success.

Minimum Qualifications

  • Proven experience in enterprise presales, ideally 5+ years, with a technical focus.
  • Ability to understand complex application environments and machine data sources (logs, security data, network data, etc.).
  • Experience in observability solutions (Kubernetes, Docker, Serverless) and scripting languages (Python, Perl) is a plus.
  • Strong ability to articulate complex technical solutions to customers and partners.
  • Experience working with cross-functional teams to deliver customer value and improve processes.

Preferred Qualifications

  • Hands-on knowledge of Splunk solutions and experience demonstrating their value to enterprise customers.
  • Excellent communication and interpersonal skills with a collaborative mindset.
  • Familiarity with open-source technologies, search engines, and query languages.
  • Ability to thrive in a multicultural, fast-paced environment.
  • Passion for technology, innovation, and customer success.

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

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