Franchise Coordinator

About this unique role

We're looking for a talented Administrator or Coordinator to provide support to our Franchisees across Australia and New Zealand.

This is an unusual and varied role, responsible for:-

building a great relationship with Franchisees, as their first point of contact for billing and statement queries

processing weekly tool bill transactions - data entry of credits, debits, returns and other charges using Excel and other systems

following up to ensure weekly tool bills are paid on time

liaising with Warehouse, Sales and other internal teams to follow up and resolve issues,

reconciliations, reporting, order processing, filing and more.

As well as using our in-house systems, you'll use Excel extensively for setting up instalments and uploading transactions into the system.

The ideal candidate will have:

Previous administration experience dealing with financial transactions, billing, statements preferred.

Experience in accounts or bookkeeping, banking or other similar finance related role desirable.

Experience in a busy administration / customer service role, ideally involving product sales and distribution processes.

Strong computer skills essential – Intermediate Excel is a must, ERP, fast and accurate data entry.

Excellent analytical, numeric and problem solving skills, attention to detail.

Great communication and customer service skills.

Good time management and organisation skills, able to work with minimal supervision.

This is an excellent opportunity to join a great company so apply by sending your resume and covering letter.