Recreation Coordinator

• Proactively engage to generate new leads to increase occupancy in our homes
• Deliver a seamless and positive admission experience to our new residents
• Liaise with residents to ensure a high level of satisfaction in line with our values
• Maintain feedback loops with residents and resident families to improve resident experience.
• Develop and implement home specific action plans to meet occupancy targets
• Contribute to and implementation of strategies to increase bed occupancy
• Develop and maintain an accurate referral database
• Maintain KPIs for RAD inflow and ACFI scores for new admissions.

• Ability to operate as part of a multi-disciplinary team, promoting an engaging and inclusive Home environment.
• Excellent interpersonal skills and empathic communication skills, with the ability to work collaboratively and communicate effectively across a range of stakeholders both verbally and in writing.
• Customer service focused and committed to achieving optimal outcomes for our residents, families and organisation
• Proven organisational and time management skills
• Ablility to work autonomously in a team
• Detailed working knowledge and understanding of Aged Care Quality Standards, Aged Care Act and Quality of Care Principles
• Minimum 2 years' experience in the aged care sector or relevant experience including senior administration.
• Provide NDIS clearance
• Provide proof of full working rights in Australia

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