Casual Concierge

2 weeks ago

Brisbane, Queensland, Australia DevSec Pty Ltd Full time $45,000 - $65,000 per year

About us

DevSec is Australia's fastest growing Concierge and Security services provider, which prides itself on an amazing culture and provides great growth opportunities. Due to our most recent growth, we are currently looking for Concierge personnel who are looking to up-skill and join a workforce that are passionate about providing service excellence.

This particular opportunity is for a casual role based around Brisbane CBD 4000. The right candidate will be an enthusiastic and welcoming person who is passionate about delivering a great experience to tenants and guests as they enter and exit the premises.

About the role

The position is responsible for providing tenants and guests with a friendly and knowledgeable presence whilst ensuring all requests, and actionable items are attended to. You will be responsible for building relationships with tenants, guests and stakeholders along with communicating regularly with Senior Management to provide updates and arrange specific activations and the like.

Duties include, but are not limited to:

  • Greeting all incoming and outgoing persons
  • Manage front desk
  • Assist with tenant and guest needs and inquiries. Escalate issues to proper channels to ensure quick and timely inquiry resolution
  • Assist in the planning and management of activations
  • Minor content creation tasks via supplied platform
  • Manage administration tasks
  • Ensure common areas are kept clean and tidy, and re-ordering stock when necessary
  • Contribute to marketing and social media presence
  • Maintaining records, completing necessary paperwork, and using the company supplied computer
  • Providing information and directions, explaining rules and regulations to tenants and guests
  • Maintaining a working knowledge of the location and of various restaurants, cafes, transport, emergency services, etc.

To be successful in this role, you will be able to demonstrate the following skills and attributes:

  • Well groomed
  • Be able to walk and stand for long periods.
  • Great people skills
  • Ability to use Microsoft Office Suite and Google Suite along with various other software's
  • Proficiency in digital content creation tools like 'Canva' and a willingness to embrace and learn new technologies
  • Exceptional communication, both verbal and written
  • Knowledge of building management systems
  • Work as part of a team
  • Experience in customer service roles preferably in the property management or commercial real estate sector.
  • Shows strong initiative to go above and beyond and is always looking for new ways to grow skills and learn
  • Excellent organisational skills, attention to detail, and the capacity to manage multiple tasks simultaneously in a dynamic environment

What We Offer:

Competitive hourly rates

Career progression opportunities, ongoing support and personal development

Uniforms Provided - Corporate Attire

Equal opportunity workplace culture

Training provided

Team building activities and cultural appreciation days

Please email your application along with a cover letter directly to 

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