Senior Claims Manager

1 week ago

Sydney, New South Wales, Australia Avant Full time $120,000 - $180,000 per year

Avant is Australia's leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years.

An opportunity is available for a Senior Claims Manager to join our Sydney team in an 8-month, fixed-term contract on a full-time basis. There is also a potential for permanency in this role.

As the Senior Claims Manager, you will manage your own medical negligence compensation claims portfolio.

The key responsibilities include:

  • Manage member claims and investigations in accordance with the relevant Avant claims and investigation protocols and guidelines.

Within legislative and internal policy constraints, facilitate the free flow of information to other Avant departments.

  • Contribute to Avant's provision of claims services.
  • Positive contribution to national process improvements and change initiatives.
  • Provide guidance and technical support to Claims staff in optimising claim outcomes for our members, including detailed knowledge and application of breach, causation and quantum principles.
  • As directed, and in support of Retention & Growth initiatives, educate members, staff and internal and external bodies in medico-legal, clinical risk and claims matters.

To be successful in this role you will have:

  • Tertiary qualifications in law or Health.
  • 5 plus years' experience in medical negligence law, either in private practice or in an insurance environment.
  • Senior claims management experience in a medical indemnity environment is favourable although not essential.
  • Advanced understanding of medical indemnity law and insurance principles.
  • Strong financial acumen and the aptitude to drive business goals.
  • Strong people leadership skills.
  • Demonstrated insurance and health law knowledge.
  • Relationship building skills, proactive in developing relationships & understanding customer requirements.
  • Excellent communication and advocacy skills.
  • Strong time management and multi-tasking skills in a legal and/or claims environment.

About Avant:

Avant now represents 90,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.

As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities.

We prefer to deal with candidates directly. If you have any queries regarding the role, please do not hesitate to contact Lisa Craddock, Talent Acquisition Business Partner on

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