eCommerce Specialist

1 week ago

Docklands, Victoria, Australia Myer Full time $80,000 - $120,000 per year

Job no: 943727

Work type: Permanent / Full time

Location: Support Office - Docklands

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

  • Exciting opportunity in our Online Team
  • Be a part of a fast-paced, collaborative team
  • Flexible hybrid role – Docklands based office & the comfort of your own home

Myer is looking for an eCommerce Specialist to support the execution of online merchandising strategies across all brands within the Just Group. Reporting to the GM of eCommerce, this role works cross-functionally with product, stock, marketing and web design teams to enhance product content, drive online sales and maximise conversion rates. Key responsibilities include managing product catalogues, coordinating online promotions, analysing sales performance. The eCommerce Specialist plays a pivotal role in responding to market trends and supporting the achievement of long-term digital growth strategies.

About the role:

  • Report on your brands sales performance in daily trade meetings
  • Conduct regular competitive analysis on the best practices of key competitors and international ecommerce leaders
  • Produce daily, weekly, monthly and seasonal reports as required
  • Collaborate with brand and web design team on the email marketing plan with the goal of optimising appeal and conversion
  • Ensure all products advertised on EDM's & Web Updates have adequate stock.
  • Coordinate eDM material deadlines against and agreed schedule with brand & web design team
  • Execute promotional activities accurately and within deadlines to ensure websites are aligned with store activity
  • Develop and manage merchandising standards that drive conversion and improve the customer shopping experience
  • Identify potential opportunities in product assortment based on knowledge of merchandise, sales, and customer behaviour
  • Drive sales, conversion and revenue by effectively merchandising products helping customers navigate to the right products quickly and easily
  • Manage an accurate and up-to-date online catalogue and ensure all products are ranged online as soon as they arrive into the business.
  • Ensure products are merchandised daily according to brand online merchandising principles
  • Manage & merchandise markdowns and outlet products
  • Manage product titles and descriptions
  • Coordinate pre styling day with product teams
  • Create & distribute photography run sheet
  • Resize, rename and batch upload primary and alt images & videos
  • Guide and mentor eCommerce Coordinator as a SME for the Team

About you:

  • Strong working knowledge of excel
  • Knowledge of retail industry and relevant KPIs
  • High level of accuracy and attention to detail
  • Strong communication and interpersonal skills
  • Effective time management and prioritisation skills
  • Ability to easily adapt to changing priorities
  • Strong analytical and problem solving skills
  • Strong project management skills
  • Previous experience in online or e-commerce
  • Willingness to learn
  • Ability to develop and maintain strong working relationships with key functions within the business
  • Proactive and has a sense of urgency
  • Ability to operate interdependently
  • Enjoys working in a fast, lean, business orientated Brand function

Benefits to you:

  • Generous team member discounts on all Myer products, including team-member exclusive discounts.
  • Access to lifestyle leave and volunteer leave – arrange work around your life, not life around work.
  • A supportive leadership and team network to set you up for success.
  • Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome home

Aust. Working Rights: To be eligible to apply for this job, you must have Australian working rights. For further information contact the Australian Department of Immigration.

Equal Opp. Employer: We pride ourselves on the diversity of the people who work at Myer, representing the community in which we serve.

Agency note: Myer Pty Ltd does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method. Any candidates submitted in an unsolicited manner, will be considered a direct candidate application to Myer and no fee will be payable.

Applications close: 18 Sep 2025 AUS Eastern Standard Time

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