F&B Service Expert

21 hours ago

Melbourne, Victoria, Australia Careers at Marriott Full time $60,000 - $80,000 per year

Join Our Ladies & Gentlemen – F&B Service Expert at Atria

At The Ritz-Carlton, our Ladies and Gentlemen are our most valuable asset in delivering exceptional service to our guests. As a Food & Beverage Service Expert at Atria, you will not only meet but exceed guest expectations, embodying the legendary service that defines our brand. A career with The Ritz-Carlton offers honesty, respect, and endless opportunities for growth.

Atria offers premium dining experiences with elegant service, reflecting the restaurant's bespoke positioning. Showcasing sustainable, quintessential Modern Australian cuisine, you will help elevate and innovate service standards while expanding your knowledge of wine, bar operations, and the exciting future of modern cooking.

Your Responsibilities
  • Welcome and engage guests with warmth, professionalism, and genuine hospitality.
  • Take and process food and beverage orders, offer thoughtful recommendations, and address guest inquiries or concerns.
  • Deliver prompt, accurate service with impeccable presentation standards.
  • Assist with inventory management, ordering, and stock rotation to ensure freshness and minimise waste.
  • Maintain the highest standards of cleanliness, including polishing cutlery and tableware.
  • Manage reservations and guest bookings efficiently.
  • Collaborate seamlessly with kitchen, bar, housekeeping, and front-of-house teams for smooth service flow.
  • Attend regular team meetings and training sessions.
  • Uphold all health, safety, and hygiene standards, reporting any maintenance or safety concerns promptly.
About You
  • Current Victorian RSA.
  • Previous experience in a similar premium dining role.
  • Basic wine knowledge (WSET or similar is a plus).
  • Ability to prepare classic cocktails.
  • Availability for evening and late dinner service.
  • Full working rights in Australia.
  • Proficient in English, confident in engaging guests with compelling storytelling.
  • Passionate about hospitality and committed to career growth.
  • Self-motivated, energetic, and adaptable in a fast-paced environment.
  • Positive, solutions-focused, and equipped with a can-do attitude.
Our Benefits
  • Exclusive staff discounts on dining and accommodation across Marriott International properties for you, family, and friends.
  • Access to Life with the Works: flexible hours and locations, sabbatical leave, and a paid day off during your birthday month.
  • World-class training programs, global career pathways, and limitless professional development.
  • Comprehensive wellbeing support through our Employee Assistance Program.
  • Employee referral incentives.
  • Be part of the world's largest hospitality network, celebrating equality, diversity, and inclusion.

The Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now

We are an Equal Opportunity employer and recognize that true diversity includes gender, age, race, disability status, sexual orientation, religion, neurodiversity, education levels, and many more aspects of your identity.

Marriott is committed to providing a recruitment process that is fair, equitable and accessible for all. If you have disability, illness or injury, we know that it may be helpful for us to adjust our process to make it equitable for your individual situation. If you would like to reach out to someone to discuss adjustments and our recruitment process, please email us

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