Infrastructure Manager

Infrastructure Manager

We are seeking an experienced and hands-on Infrastructure Manager to take ownership of our hybrid IT environment. This role is ideal for someone who enjoys balancing leadership responsibilities with being actively involved in day-to-day technical operations.

About us:

AWTA (Australian Wool Testing Authority Ltd) is the largest wool testing organisation in the world. The AWTA group is comprised of three operating divisions in Australia (AWTA Raw Wool, AWTA Product Testing and Agrifood Technology), its wholly owned subsidiary NZWTA and its joint venture, JinAo Testing Company. AWTA continues to expand its service offering into other agricultural and manufacturing markets where independent, high quality and high integrity testing is a vital part of the value chain.

Key Responsibilities:

• Lead the management, maintenance, and optimisation of our on-premises and hybrid infrastructure.
• Oversee and support daily IT operations, ensuring high availability, performance, and security.
• Implement and maintain compliance with the Australian Cyber Security Centre's Essential 8 framework.
• Provide system administration and support across Windows Server, Active Directory, and Microsoft 365 (M365).
• Manage, support, and troubleshoot networking infrastructure (firewalls, switches, routing, VPNs, wireless).
• Work closely with vendors and internal teams to deliver secure, reliable, and cost-effective infrastructure solutions.
• Troubleshoot and resolve complex infrastructure and networking issues when escalated.
• Drive continuous improvement initiatives in infrastructure, networking, automation, and security.
• Deliver infrastructure and security projects on time, within scope, and to a high standard.

Required Experience & Skills:

• 5+ years of experience as an Infrastructure Manager.
• Solid hands-on experience with Microsoft 365 (M365) administration, including Exchange Online, Teams, OneDrive, and security/compliance features.
• Strong background in systems administration (Windows Server, Active Directory, VMware, Group Policy).
• Strong networking knowledge – firewalls, routing, switching, VPNs, wireless, DNS, DHCP.
• Experience with Microsoft Azure and hybrid integration (identity, hosting, backup/recovery).
• Proven experience applying and maintaining Essential 8 compliance controls.
• Proven success in delivering IT infrastructure projects end-to-end.
• Ability to balance leadership with technical delivery in a hands-on capacity.
• Excellent problem-solving skills, with a proactive and collaborative approach.

Desirable (a plus):

• Experience supporting or managing infrastructure within a laboratory, manufacturing, or industrial environment, including operational technology and production systems.
• Experience with Okta (or similar Identity & Access Management platforms) for hybrid identity, SSO, and MFA integration.
• Backend application management or engineering experience – especially with Jade programming language, AB suite or other enterprise platforms.

What We Offer:

• A key leadership role with the opportunity to shape and improve infrastructure strategy.
• Hands-on technical work alongside a collaborative IT team.
• On-site role – 5 days per week in the office.
• Competitive salary, benefits, and a company car.
• Please note: our office is currently located in Kensington, with a planned relocation to Werribee in the next 18 months.

If you are an Infrastructure Manager who wants to make an impact while staying close to technology, we'd love to hear from you.