Salesforce Technical Lead

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you're encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being "right at home".

MYER
is looking for a
Salesforce Technical Lead
for our Myer Loyalty related Applications. You will also act as a Functional and Technical SME for Myer Loyalty management system solutions.

• Exciting new opportunity in our Technology department
• Join our growing MYER team
• Flexible hybrid working model - mix of working in our Docklands Support Office and Work-From-Home

About the role:

• Act as a Functional and Technical SME for Myer Loyalty solutions - platforms include Mastercard Session-M, Salesforce Service Cloud and Marketing Cloud
• Experience in working with a CI/CD pipeline in a development environment.
• Developing and reviewing functional and technical designs as part of new initiatives.
• Successfully designing, constructing, integrating, and deploying Salesforce and Loyalty developed capability.
• Provide Technical direction and leadership/mentoring to the existing Myer Loyalty Support team.
• Provide Technical Leadership and Direction to Myer partners in delivery of projects and solutions relating to Salesforce Service Cloud, Marketing Cloud and Mastercard Session M
• Keep abreast of new technology and trends in the Salesforce and Session M services area and distribute this knowledge to other members of the team.

About you:

• Skilled in providing technical direction relating to Salesforce technical teams and projects using Service Cloud and Marketing Cloud
• Preferred experience with Mastercard Session - M platform. Admin and/or Development
• Highly experienced in integration, data mapping and customizations
• Preferred knowledge and some experience with Dev-ops
• Preferred knowledge of Google Cloud Reporting (GCP)
• In depth knowledge of Data Cleansing and Data Loading
• Working knowledge of HTML, Java, J2EE, EJB, JSP, JavaScript, AJAX, CSS, XML
• Experience with agile / scrum and waterfall development methodologies.
• Good understanding and experience with Web Server, JEE Application Server, Messaging, Database and Web Services technologies
• Integration experience with external solutions and systems using Web Services, Messaging and Transaction Brokering
• Preferred experience with delivery of Loyalty and Marketing projects
• Certified in a relevant Salesforce qualification: Salesforce Developer, Administrator, Marketing Cloud, Service Cloud

Benefits to you:

• Generous team member discounts on all Myer products, including team-member exclusive discounts.
• Access to lifestyle leave and volunteer leave - arrange work around your life, not life around work.
• A supportive leadership and team network to set you up for success.
• Career growth and succession opportunities across the business.

Here, you're not only an employee. You're a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we're all about making your work life meaningful. We want you to experience life's special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you're going, we'll meet you there and get you to your destination. With your enthusiasm and our support, we're fully committed to helping you thrive and flourish. The future lies in your hands.

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