Facilities Category Manager

3 days ago

South Melbourne, Victoria, Australia Spotlight Retail Group (SRG) Full time $120,000 - $140,000 per year

About Spotlight Group Holdings
Spotlight Group Holdings ("SGH") is Australia's largest privately-owned and operated family business, comprising iconic brands such as Spotlight, Anaconda, Mountain Designs, and Harris Scarfe. We are market leaders in the Australian retail space, committed to innovation, growth, and exceptional customer experiences.

As our
Facilities Category Manager
, you will be responsible for the strategic delivery and management of essential services (including fire safety systems) and vertical transport categories across our national portfolio. This role is critical to ensuring compliance with all relevant regulations in every Australian state, while driving high standards in vendor management and service delivery.

Key Responsibilities

  • Lead the management and delivery of essential services (fire safety, emergency systems) and vertical transport (lifts, escalators) categories for all SGH assets.
  • Ensure strict compliance with essential services legislation and standards across all Australian states.
  • Oversee planned and reactive maintenance activities, including minor capital works projects.
  • Drive strong vendor management practices, including contractor performance, negotiations, and portfolio performance reporting.
  • Engage with stakeholders at all levels to meet delivery expectations with minimal financial and operational risk.
  • Conduct root cause analysis of facility-related issues and implement effective solutions.
  • Review monthly financial reports to identify trends and opportunities for improvement.
  • Ensure all work is delivered in line with compliance, Work Health & Safety, and company standards.
  • Be responsive to after-hours contact centre requirements as needed.

About You

  • Demonstrated experience in facilities management, with a strong focus on essential services (fire safety) and vertical transport.
  • In-depth knowledge of compliance and essential services regulations in all Australian states.
  • Proven track record in vendor management and contractor performance.
  • Experience managing building maintenance, inspections, and minor projects.
  • Excellent communication, negotiation, and stakeholder engagement skills.
  • IT literate (Microsoft products).
  • Strong customer service orientation and a collaborative team approach.

Why Join Us?

Spotlight Retail Group is one of Australia's largest privately-owned and operated family businesses. You'll be part of a vibrant, supportive culture that encourages new ideas and celebrates success.

Our team members enjoy:

  • A competitive salary and profit-sharing scheme.
  • Generous staff discounts across all our brands.
  • Clear pathways for career progression and personal development.
  • Access to our Employee Assistance Program (EAP) and other great benefits.

Apply Now

If you're an experienced
Facilities Category Manager
ready to make a significant impact within an iconic Australian retailer, we'd love to hear from you.

You must have unrestricted working rights in Australia to be considered for this position

Only shortlisted candidates will be contacted
No agency enquiries or applications please

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