Member Care Wanted
4 days ago
Anytime Fitness Aberfoyle Park is looking for a passionate and dedicated Member Care to join our team.
Please review the advertisement thoroughly; the position guarantees 8 hours of work and applicants must be at least 18 years old.
About Anytime Fitness:
- Over 5,000 clubs worldwide and more than 500 throughout Australia
- Known for our welcoming communities that benefit local residents
- Convenient 24/7 access, 365 days a year
- State-of-the-art equipment in a high-quality, affordable setting
- "Join one, join them all" policy gives members access to all clubs globally
About the Role:
As a Member Care, you will be responsible for maintaining our club's positive culture, upholding our 5-star hygiene and cleaning standards, and executing general reception duties.
Your key responsibilities will include:
- New Memberships: Assisting with the sales process to convert prospect inquiries into membership sales.
- Follow-up on Inbound Sales Queries: Responding to member inquiries via email, phone, our CRM database, and social media.
- Customer Service Activities: Addressing member inquiries and service calls, providing exceptional service.
- Club Maintenance: Cleaning the gym to maintain our high standards.
- Member Engagement: Spending time on the gym floor, interacting with members, and fostering a positive club culture.
- Content Creation: creating video and photo content for our social media channels.
Availability:
The starting shifts for this role will be:
- Fridays: 10am to 3pm
- Saturdays: 9am to 12pm
If you share our commitment to delivering exceptional customer service and fostering a positive club culture, we encourage you to apply for this role.
Job Type: Casual
Pay: From $30.00 per hour
Benefits:
- Gym membership
Application Question(s):
- Do you have a current CPR and First Aid Certificate?
- Do you have a Working With Children Check?
Work Location: In person
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