Barista

About The Commons

The Commons is an ecosystem of entrepreneurs, businesses, and curious minds, working,

connecting, and growing under a common roof. Driven by the sincere desire to see people

flourish, we support curiosity and believe in the collective power of people to instigate change.

Our focus is on building and strengthening community, and we challenge the status quo in an

effort to innovate.

About the Venue

Our in-house café offers specialty coffee and a simple yet high-quality food menu that reflects

modern Australian tastes. We focus on using local and sustainable produce, with a strong

emphasis on excellent service and community engagement. Our café is a key meeting point for

members, fostering connections and enhancing the workplace experience.

About the Role

The Casual Barista is responsible for delivering high-quality coffee and exceptional customer

service while maintaining efficiency in a fast-paced environment. This role involves overseeing

coffee preparation, managing stock and supplies, maintaining equipment, and ensuring

adherence to quality standards. The Barista is also responsible for fostering a positive team

culture and assisting in training and development.

About You

You will have proven experience as a barista, with a strong understanding of coffee-making

techniques and equipment. You should possess excellent customer service skills, an ability to

work well under pressure, and a team-oriented mindset. Reliability, punctuality, and strong

communication skills are essential, along with the ability to manage multiple tasks effectively.

Required Skills and Experience

• Proven experience as a Barista, with expertise in high quality coffee preparation
• Excellent customer service skills, creating a welcoming and positive experience
• Ability to work well under pressure in a fast-paced environment
• Strong communication skills and a team-oriented mindset
• Reliable, punctual, and able to multitask effectively

Key Responsibilities

Barista Duties

• Operate and maintain coffee equipment
• Monitor stock levels and ensuring timely restocking
• Maintain cleanliness and organisation, adhering to hygiene standards
• Perform bi-monthly equipment servicing and weekly deep cleaning
• Meet coffee-related COGS KPI targets
• Ensure day-to-day cleanliness and internal audit compliance

Front-of-House Duties

• Greet customers warmly, take orders, and provide menu recommendations
• Process payments efficiently and accurately
• Serve food and beverages to tables, ensuring prompt and friendly service
• Clean and set tables, ensuring the dining area is always welcoming
• Restock maintain adequate inventory levels
• Lead from the front with a visible presence in the venue during service

Customer Engagement

• Attend to customer needs, ensuring their experience is enjoyable and personalised
• Address customer inquiries and resolve any issues promptly and professionally
• Promote a positive atmosphere within the café, making customers feel valued

Team Collaboration

• Work closely with other team members, in a supportive and collaborative work environment
• Assist management with reasonable ad hoc duties as required
• Be flexible in your role, willing to assist in various tasks across the café as needed

Additional Responsibilities

• Occasionally work outside standard operating hours with sufficient notice provided
• Attend team meetings and contribute ideas for enhancing café operations and service

Work Health and Safety

• Maintain safe work practices, ensuring WHS standards are always adhered to
• Ensure compliance with WHS standards and complete safety culture audits

Values

All actions and behaviours must align with the philosophy and values of The Commons:

• Putting our members first
• Fostering community
• Working together as a team
• Constantly learning and growing