Office Manager

About TBH

At TBH, we dream of transforming communities and improving lives, by providing innovative solutions to our clients most complex problems.

We're one of Australia's largest privately owned, independent consultancy with an international footprint, and have been specialising in high-risk, large-scale and challenging projects since 1965.

As leaders in our field and trusted advisors, we have provided specialist project management services to the public and private sectors on over 8,000 landmark projects across Asia-Pacific and the Middle East.

TBH has been growing rapidly in Australia and internationally, but continues to be a connected, collaborative and supportive team. We have set our strategy looking ahead to 2030, to ensure we continue to meet the needs of clients and set ourselves up as a business for the future.

About the Opportunity

We are looking forward to welcoming an Office Manager to support our Eastern Region (ER) offices. Based in North Sydney, this role offers a unique opportunity to manage and lead a team while providing crucial support to our business across multiple locations.

As the Office Manager, you will be responsible for ensuring the smooth and efficient operation of our Sydney office, as well as providing remote support to our Canberra and Brisbane offices. With a dedicated team, you will oversee and be hands-on with administrative duties, mentor and coach the ER Admin team, and maintain a productive and safe office environment for our 150 staff members.

Our Sydney employees are looking forward to moving to a new North Sydney office in late 2025 and the Office Manager will be responsible for leading the Office Move Project, along with key internal stakeholders.

As our Office Manager you'll be responsible for;

• Leading and managing the ER Administration Team, providing support to Profit Centre & Corporate Services personnel, including Directors and senior management.
• Overseeing all administrative functions, ensuring the office operates smoothly and safely on a day-to-day basis.
• Fostering productivity and professional growth within the team through mentoring, training, and performance development.
• Coordinating general office operations, including facilities management and collaboration with Building Management.
• Managing invoicing, timesheets, and finance processes for ER, aligning with billing cycles.
• Assisting with management reporting, travel arrangements, petty cash reconciliation, and staff onboarding/promotion/exiting.
• Maintaining databases, preparing presentations, managing correspondence, and assisting in tender preparation.
• Maintaining and updating the Integrated Management System (IMS) requirements for ER.
• Overseeing internal QA auditing and ensuring the ER Admin Team is trained and conducting audits correctly.
• Ensuring office supplies, furniture, and equipment are well-maintained, including OHSE inspections.
• Providing training support to staff and champion QA/IMS/OHSE/invoicing/timesheet procedures.
• Managing and co-ordinating the NSW Branch Administration team
• Co-ordinating NSW People and Culture and Administrative functions
• Managing WHSE activities
• Managing document and records management systems
• Managing office maintenance, building and equipment projects
• Managing and attending weekly utilisation meetings
• Co-ordinating local Directors' meetings

What you'll bring

As our successful candidate you'll bring:

• 2+ years of demonstrated experience in a similar administrative manager role.
• Certificate or higher qualification in Business or equivalent fields.
• Strong interpersonal and communication skills across all levels of the organization.
• Demonstrated leadership abilities in administrative operations.
• Proven ability to mentor and develop administrative staff, fostering a collaborate and high-performing team culture
• A positive and inclusive approach to team culture, with a focus on collaboration, trust, and adaptability
• Flexibility and adaptability to handle various administrative tasks, including confidential executive support.
• Basic IT troubleshooting knowledge.
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and experience with SharePoint and PowerBI (highly desirable).
• Experience using Microsoft Dynamics 365 for finance and administrative processes (highly desirable)
• Strong invoicing and quality system skills (AX desirable).

Why work at TBH

At TBH, we are ACHIEVEMENT and outcome focused, operating with aligned strategic intent and delivering on our promises to ensure optimum results for our clients. Additionally, our ONE TEAM culture drives us to operate with one way of working that fosters care and collaboration.

Through our strong values, TBH is committed to fostering an inclusive environment where everyone can feel comfortable to be their full selves at work. We value people from different backgrounds and all walks-of-life as we believe our collective experience inspires blue-sky thinking and creative solutions.

As a proud WORK180 Endorsed Employer for Women, we believe in gender equality and equal opportunity. You can view more about our company's commitment to diversity, equity and inclusion here:

What TBH can offer you

Along with a competitive salary plus bonus, and limitless opportunity to progress your career and passions with us, TBH also offers employees:

• Flexible working
• we understand employees may need to adjust their working arrangements for personal reasons or to "work from anywhere" for a fixed or indefinite period.
• Inclusive culture
• at TBH, we're committed to fostering an environment where all individuals feel valued, respected, and empowered to thrive.
• Parental leave
• we provide 16 weeks of parental leave for primary carers, and 3 weeks of parental leave for secondary carer.
• Career development
• employees are supported with their career development through on-the-job training and mentorship, in-house training programs and financial support for approved industry institutions and associations.
• Health & wellbeing
• all employees have access to our Employee Assistance Program, Telus Health, an independent, confidential service to help you to improve your health and wellbeing, resolve challenges and reach your goals. Annual flu vaccinations are also offered by TBH.
• Social events
• a range of social events and company-sponsored sporting events take place throughout the year to help employees build connections with others across the organisation.
• Reward and recognition
• TBH employees are recognised for their contributions through our Award programs, remuneration packages and promotion opportunities.